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Real Reviews from VERIFIED CUSTOMERS
Jason V. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys went over and beyond for me with the calls and I’m updates I felt like. I mattered and you don’t get that kind of customer service like that anymore so thankyou. And I will tell everyone. That Rocco’s should be your first choice and only choice when it comes to. Auto repairs thanks Rocco’s
2/28/2019
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service.
2/27/2019
Stephanie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Leon and christine were great, very personable and professional. Car looks perfect.
2/26/2019
Juanita M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you
2/26/2019
Erin B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was, VERY happy & completely statisfied with all the work I needed to have done. Everyone was extremely friendly, knowledgeable, & a pleasure to work with. I thought it was going to be a lot worse, but the agent explained the entire process to me, & took the time, to reassure me. They kept in constant communication with me, during the whole process. & my car was even finished ahead of schedule. They even explained exactly what they had to do. I will gladly recommend Rocco’s to anyone I know!
2/23/2019
Laurie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks like it was never hit and the staff is very friendly
2/23/2019
Ryan B. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service!
2/22/2019
Layla G. VERIFIED CUSTOMER
Vehicle Make : Honda
It was beautiful clean neat job and fast loved it would definitely recommend.
2/22/2019
Jasmine H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I thought the staff was amazing. My only complaint is that I wish there were more updates about my car through the process of the repair. After I received the first text message saying that I would be updated, I was under the impression that updates would be more regularly sent.
2/21/2019
Mel D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent and timely work. Awesome customer service.
2/20/2019
Mark B. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service was impeccable. Jack reached out to me as soon as they received my car and quickly began repairs. I was updated with the repairs in a timely manner and was given a time frame to when the car will be done. The car came out great, it was cleaned and in top shape. I would recommend this place to all my friends and family
2/20/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer experience.
2/19/2019
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! My front end looks great!
2/19/2019
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Were very quick to get the work done and very professional.
2/16/2019
Rod T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the updates and professionalism. What felt like a huge imposition when it happened turned out to be not so bad afterall with your help.
2/16/2019
Rashelle F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jack is the best. He made me very comfortable leaving my truck in his care. He explained everything to me in the simplest terms so I could have a full understanding of everything that was going on I knew my truck was in the best hands. Thanks Jack.. ????
2/16/2019
Erin B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am very happy with the quality of the work I had to have done. & I really appreciate that they had the concern to put paper floor mats down, so they kept the interior clean while they were inside the vehicle. My Jeep was ready for pick up when promised.
2/11/2019
Luis A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ashley and Loren made me feel really comfortable, they were friendly, respectful and professional, amazing job with repairs done on my truck.... this is definitely my to go place if ever needed.... will highly recommend to friends and family...
2/9/2019
Shakeia J. VERIFIED CUSTOMER
Vehicle Make : BMW
I picked my car up and the Electronic Damping Control light was still on. Also my car gas level said 9 miles until I’m all out of gas. When I dropped my car off in January, my car was no where near empty. I was told that one of the workers had to take my car on a test run. Well, I guess they did more than just a test run, my car had 9 miles of gas in it, they went farther than around the block! I will definitely post this message on all the social media websites to make others aware of my experience. Hopefully they would think twice about getting service at Rocco’s on Reed st., in south philly.
2/8/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Easy process and professional. Friendly service.
2/7/2019