Customer service was poor. Never followed up with me even after taking almost three weeks with repairing my car.
12/3/2015
Cmon E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr. Gary was the best, he contacted me with every detail and never took for granted I understood the process. He was always available for questions or concerns. And when picking up my vehicle Mr. John was the perfect gentleman. Your team was great, will definitely use and or refer you in the future.
12/1/2015
Vandy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and keep me up to date. Thanks!
11/27/2015
Gary P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good service
11/27/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work looked good Truck in shop for 14 days estimate had only 16.5 hrs labor no communication had to get State Farm to get involved would not use again or recommend to anyone
11/25/2015
Jassma M. VERIFIED CUSTOMER
Vehicle Make : Kia
Vandergriff team, Chuck was AWESOME! I was initially pleased with the fact that he kept me informed of everything that was going on with my car. He returned my calls quickly, answered emails, and followed up with solutions as soon as he was able to. I will be recommending you all and Chuck as an advisor.
11/24/2015
Demitra L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The office team was very courteous and helpful. Randy has a great personality and positive energy. I wouldn't hesitate to recommend this company and may come back for a few cosmetic fixes.
11/20/2015
Andrea T. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair was perfect. The car wash after the repair was awful. My windows were cleaned with what appears to be an oily towel. There's an awful film of grudge on every window, inside and out. I had to wash all my windows and run it through a car wash after they supposedly washed it. Other than that, it was a great experience! :)
11/20/2015
Melissa A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic job, great customer service
11/19/2015
Brenda T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ron and everyone was Professional and Courteous and our experience was delightful?
11/19/2015
Yolanda S. VERIFIED CUSTOMER
Vehicle Make : Buick
Chuck and the staff were awesome in the transitioning of turning in my car and receiving the hertz rental car. I was informed daily on the progress of the repairs on my vehicle. I even received my vehicle back earlier than expected. Thanks a lot! I will definitely refer family and friends to Vandergriff Collision.
11/19/2015
Robert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I asked ahead of time if the paint could be matched on my black truck as it is full of blue flecks. I was told yes. When I picked up the truck there was not a single blue fleck in the paint in the area that was repaired, it is just a flat black. I brought this up to the person assigned to me and he then told me they could not match paint exactly. I am very disappointed. There also was a new scratch on my front left fender.
11/17/2015
Crystal O. VERIFIED CUSTOMER
Vehicle Make : BMW
Chuck was very friendly and personable. Great group of staff at the South arlington location!
11/14/2015
Vickey M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very please with the service I've been to groove collision shop everybody was nice they text me every day about my vehicle and I really enjoyed it And I also would like to think Chuck for awesome job
11/11/2015
Michael J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good job everyone was professional
11/9/2015
Erin E. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very efficient and professional. Marcus is a delight to work with! I am very pleased with the work accomplished and the time it took to complete the job. My car was ready 3 days ahead of schedule! I will definitely be spreading the word about my wonderful experience! Thanks to you all!
11/9/2015
Martha J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A great blessings and just like family. I Love them.Thank you!!!!
11/7/2015
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people and great work done. Really happy.
11/7/2015
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very courteous job was done on time staff is great 2nd time to use Vandergrift Colision always does a great job!