My vehicle was repaired in professional manner . It looks as good as new.
6/27/2023
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Kia
There was a lack of communication about the completion of the car. We called simply to check the status of the repairs in a Friday afternoon and were told as a matter of fact it’s being washed right now you can pick it up this afternoon before 6. That involved stopping in the middle of the work afternoon and figuring out how to get the rental car back. It was very stressful as traffic was bad at 5 pm and the rental car closes at 5:30. The last communication we had received was they were waiting on parts and it would be next week. We were only calling to see if parts had arrived and an eta for completion. Poor communication. This made the experience very stressful. The quality of work in repairs was good.
5/28/2023
Shandra M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Veronica was great and she sent weekly updated on the status of my car throughout the repair process.
5/12/2023
Christie Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
I noticed a sound after my repair as if the door is not sealing. I made an appointment to bring my car back in, but when I arrived for my appointment, I was informed that the person I had been working with was out and no one could look at my vehicle that day. I have not received a follow up call to reschedule and was frustrated that I was not notified before I drove over for the appointment. I scheduled the appointment around my work schedule, and will have to take time off to bring the car back in.
1/19/2023
Pamela F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept up to date on repairs. Agents always friendly. Work expertly done.
1/7/2023
Adam G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for honest and trustworthy in delivering upmost quality workmanship.
12/18/2022
Debra T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service on a scale of ****-10, 10 being the highest I give them 10+. My car was ready way ahead of the expected time and they had washed and vacuumed it out. I had shared that my daughter drives it, and it was a mess, and they went the extra mile! I appreciate you guys more than you know!
10/11/2022
Darryl E. VERIFIED CUSTOMER
Vehicle Make : Ford
The fact that my rep Jimmy Nix did everything that he said that he was going to do. He actually came up with the idea to access my vehicle and find out what parts that where needed (give me my vehicle back to me) and have me bring it to do the official repair when the parts arrived. This small gesture was very beneficial for me because I did not have rental car coverage. The time was about 4 weeks but was not substantial due to that process.
9/25/2022
James G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
GREAT JOB
9/18/2022
Ivan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was great, I never once had to call with questions. All information was brought to me and answered prior to even knowing I had such questions. Your office staff was warm and welcoming. Keep up the great work and nice atmosphere.
9/18/2022
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great, Jimmey was great.
9/9/2022
Craig S. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff is unbelievable!!!!
8/27/2022
Latanya-m O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire experience was great, especially with Craig
6/11/2022
Alma-and-hugo R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team was very nice and professional. They always stayed in touch with updates about my vehicle. Made the process very convenient. I would definitely refer your team to anyone I know.
5/15/2022
Donald C. VERIFIED CUSTOMER
Vehicle Make : Kia
3rd after repair feedback, by the way.
Very, very happy with repairs. Car absolutely looks like new. Staff were awesome. The only negative was no updated status, kept a rental longer than needed. The status update went from working on it, parts on order, 11 days later...done with no estimate updates. I get it, we had 2 big ice storms before the repair, they were very busy.
Again, the repairs were perfect, flawless, even in the sunlight. Great job!!!!!
5/14/2022
Quana J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They got the job done fast and I appreciate that! Thanks, Renee
5/14/2022
David G. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome work and front desk service.
5/8/2022
Angela S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone from start to finish was professional and courteous.
3/31/2022
Trinidad L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Austin and Debrah kept me informed the whole way. Thanks again
3/30/2022
Randy J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall the job seemed that they did go all out to assure me that they would check all angles of my car from front wheel alignment sensors the car wasn’t completely detailed had items missing from trunk which could have occurred anywhere still have headliner to put in but they are keeping me posted. I’m just skeptical of the warranty factor of the work was done do to my car had only 2000 miles on it in which was brand new. I thank them for going all out to make sure there were no job incomplete do to the damage to my car and had gotten with the experts on the engine and sensors mechanic and will set up appointments to have the car serviced in the future. Thanks Randy J