Jimmey Nipp was SO good about calling & emailing to keep me up to date with procedures & finish date. Job well done!
3/27/2019
Alicia P. VERIFIED CUSTOMER
Vehicle Make : Kia
I am well pleased with my repairs. The customer service was great and the staff was very nice and helpful. Thank you all!
3/26/2019
Tania H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved the text updates; that was very helpful. The finished product looks great too, so I'm very pleased about that.
Dropping off the car was a little bumpy. The gentleman who greeted was annoyed I didn't make an appt in advance. I was told by AAA they'd send my information, and I'd just have to give my claim number when I arrived. I tried to give this gentleman my claim no., but apparently he didn't write it down, just telling me the guy who handles AAA claims is in training. That seemed to delay the whole process. I enjoyed working with John Terry and Chuck though.
3/24/2019
Clell W. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony very helpful he does a great job, everybody there friendly
3/23/2019
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire team was great to work with. They were professional, courteous and knowledgeable. Chuck explained every precessions and detail fully.
3/23/2019
Kristal J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The accident is now a distant memory. It is amazing that my car looks new again, thank you. From the first day I received my estimate to the day I picked up my car everything was seamless. Nothing seemed to be falling in place and moved slowly until my first appointment with your team. You have a great system and made my life easier.
3/23/2019
Tuyet D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
3/22/2019
Randy C. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone helped make this difficult situation as pleasant and painless as possible, especially John Terry who escorted me through each step, and the young lady receptionist who guided me on the phone to find the place despite the odd, repetitive names of the streets. Oh, and the car looks great - like it never happened! Thanks!
3/21/2019
Keyanna J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent, Excellent job on my car. Looks brand new!!!!
3/20/2019
Jerry C. VERIFIED CUSTOMER
Vehicle Make : Honda
The duration of the repair work was as estimated by Steve. There were no unexpected surprises. The text messages of work in-progress was a welcome surprise. Thank you the professionalism and a job well done.
3/17/2019
John K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr Terry was very helpful and is an extremely competent vehicle professional. In addition, his mannerism and ability to interact with customers is a plus for Vandergriff Collision Center. Thank you.
3/16/2019
Harmon T. VERIFIED CUSTOMER
Vehicle Make : GMC
There were a few small scratches that I fell could have been touched up but the repair work I was satisfied with
3/14/2019
Larry T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks Doug and Steve
3/14/2019
John H. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair shop did well with follow up and communication which Jimmy did very well. My insurance company Elephant lacked the same ability.
3/13/2019
Martin W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!!!
3/9/2019
Miryam S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience! Fast and friendly service!
3/9/2019
Howard B. VERIFIED CUSTOMER
Vehicle Make : Acura
Extremely helpful and friendly. Everything worked just like clockwork.
3/8/2019
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
CLayton was most courteous and helpful. When I had a problem with my “check engine” light coming on as I was driving Homs after picking up my car, he stayed late so that I could turn around and come right back. They couldn’t assess the problem that night because the mechanic had gone home so they covered the cost of my rental for another day. When I arrived the next day, the problem was solved, and my beatifully repaired car was flawless. I would recommend Vandergriff Collision Company to everyone. Great work and great service.
3/4/2019
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank You
3/2/2019
Roxanne D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you Vandergrif for making this whole ordeal nearly painless for me..