Nelson Camara was easy to work with. He kept me updated weekly. When I picked up my car, he took the time explain what they did. He made a stressful situation for me pleasant. Vandergriff Collision is lucky to have him as an employee. I have been in the customer service business for 30 years. He is the best.
10/17/2019
LORA J. VERIFIED CUSTOMER
Vehicle Make : HONDA
They gave me the time that my car would be ready. Step by step updates.
10/12/2019
KEVIN P. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Nelson is a pro.
10/12/2019
JOHN G. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Received outstanding customer service,
10/10/2019
STEVE C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent work! Will have no problems recommending others to your place!
10/10/2019
SHADREKA J. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The staff worked tirelessly to restore my car and kept me informed every step of the way.
10/8/2019
REBECCA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Customer service was get. They were always available to answer my questions.
10/4/2019
HAYES G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Service was excellent
10/3/2019
JAY K. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
When I dropped my vehicle off I was promised updates during the whole process. I elected to have text message updates as well. The only time I ever got any kind of update was when I called and asked for information because I had no idea where the process was. After 3 weeks of my car being at the collision center I received an email that the text updates were not working and I would be receiving email updates which I never received after that.
10/3/2019
GEORGIA D. VERIFIED CUSTOMER
Vehicle Make : ACURA
Thank you for repairing my car - it looks great. From the moment I bought my car in the nice young man made my experience with your service seamless and will recommend you to friends.
10/2/2019
Juan P. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Tony took care of my car and the job was perfect !! He was always sending texts with updates and because the car wasn’t ready on time because a part took a little longer to arrive he was so nice to go out of his way to make sure we get a rental until my car was ready !! Thank youuu sooo much Tony !! I give this place 10000 stars ?? , but I hope that I don’t have to never come back lol ????
9/29/2019
ASHLEY W. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Na
9/28/2019
CYNTHIA F. VERIFIED CUSTOMER
Vehicle Make : FORD
lady in front was extremely great. She explained that Tony would be whom i would speak with, Tony gave me daily updates on my vehicle ; which is a good thing in that customers want to know. He was very considerate. Understanding, explained all.
I appreciated all the courtesy of all involved with getting my vehicle out at a speedily time.
Thank you Vandergriff Collision..
9/27/2019
BOBB B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Ahead of schedule and below estimate...
9/27/2019
BILL C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They made it very easy and convenient for us. Everyone was quite pleasant and very helpful. I would use Vandergriff again, if necessary. Hopefully, I won't have to!
9/26/2019
EDWARD V. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
John Terry was a pleasure to work with and keeped me well informed. I'm a previous customer and have always been very pleased with the work that you do. Thanks again. ????
9/25/2019
DON B. VERIFIED CUSTOMER
Vehicle Make : KIA
Great job everyone!!
9/24/2019
CAROL D. VERIFIED CUSTOMER
Vehicle Make : KIA
Y’all do great work, very pleased with customer service
9/21/2019
JOEL P. VERIFIED CUSTOMER
Vehicle Make : GMC
The team that worked on my vehicle made my vehicle better than when it was on the show room floor. They worked fast and John Terry kept me up to date with the process. Will definitely come to this location for more services. Thank you so much