I was happy with the results. My car still has a few things they need to work on but overall they did a really great job.
2/25/2021
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Kia
My car ended up being deemed totaled but Cascade communicated with me through the entire process.
2/25/2021
Jarid L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Josh was great to work with. I appreciated the constant text message updates throughout the process.
2/24/2021
Ed C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Derek was awesome to work with, quality of work was too notch!!
2/13/2021
Duff G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The vehicle was actually totaled but the service was great!
2/13/2021
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience!! Knowledgeable, friendly, and helpful staff and quality workmanship. The staff went above and beyond to make our experience a good one. Would recommend Cascade to anyone. Keep up the great customer service!! It does make a difference!
2/13/2021
Julie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept meUp-to-date on the repairs. He asked in advance for any new or different items that came up.
2/11/2021
Linsey B. VERIFIED CUSTOMER
Vehicle Make : BMW
Derek was amazing to work with. My car took three months to fix and Allstate was the worst insurance that we’ve ever had. Derek made sure to explain everything very well and gave me weekly updates. Derek also kept me in a rental which cost around $2500. Allstate was terrible and did not take any accountability for their part on the delay and would not help with my rental car despite causing a significant delay. They lost our personal and business accounts over this which includes 7 vehicles 2 houses and various atvs. We pay a lot more than $2500 for our insurance premiums. Derek has our business for life and my experience was so good I will always recommend Derek and Cascade Collision. Thank you!
2/11/2021
John S. VERIFIED CUSTOMER
Vehicle Make : Lexus
It appears that everything was done in an excellent manner. The car looks and operates very nicely. I am a retired auto dealer having had many franchises as well as two body shops. Thanks for the job well done.
2/10/2021
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
fixed mirror while we waited; glad for prompt service
2/9/2021
Jamie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for looking at our vehicle. We were very pleased with how often we were updated about what was wrong with our van.
2/7/2021
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent in every way
2/7/2021
Stefan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle had extra damage done during the repair. This was a broken back window. This was fixed but I was not informed of this until I asked why it was taking longer than expected. Also vehicle alignment was not sufficient when I picked up vehicle. I had to bring it back to get fixed. Overalll they need to actually check every piece of work and not just check a box on a sheet. Also if additional damage is done to a vehicle they need to inform the owner immediately.
2/4/2021
Emily E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I want to complete my customer high satisfaction but just need to take a photo of my car to submit it. Sorry so slow!! :)
2/4/2021
Joann B. VERIFIED CUSTOMER
Vehicle Make : Honda
There was a seatbelt left unattached, which I was able to use my tools to screw in to the wall, but it felt like an oversight that shouldn’t have happened. Overall, however, I really appreciated my experience with you. The communication was A++++ and the work was well done, as far as I can tell. Thank you!
2/1/2021
Tanner L. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciate the communication and transparency throughout the process.
2/1/2021
John H. VERIFIED CUSTOMER
Vehicle Make : Ram
Outstanding service and quality of work. I would recommend Cascade to everyone for car damage/collision repair. Thank you.