Car looks as good as new. I appreciate the status updates from the staff. Even when there was a delay obtaining a part, I was promptly notified and kept updated. Thanks.
7/13/2021
Jennie O. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the text updates and rental service on site. Thank you.
7/1/2021
Casey J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service
6/30/2021
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication throughout the whole process was exceptional and the coordination with Hertz was seamless. Everything so far is great. Just waiting on a part to come in to finish up the repairs. Thanks to everyone for your professionalism and excellent skills!! All your work is greatly appreciated!!
6/26/2021
David R. VERIFIED CUSTOMER
Vehicle Make : Ram
Very satisfied with the work done but completely anoyed by all the texts sent after for how my experience was. Please stop.
6/25/2021
Brent S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was a very smooth and professional experience
6/19/2021
Arturo D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair that I was told was going to happen with the agent never took place. But because your agent couldn’t justify the actual problem. The needed repair never took place. But, I guess pleasing an insurance company is
more important than the actual customer.
6/19/2021
Taini H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff is always very friendly and great to work with.
6/16/2021
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrea was wonderful to work with. We will definitely come back in the future!
6/10/2021
Debra K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had to bring my car in twice and my car is still out of alignment and I don’t dare drive my car on the freeway. It’s still pulling to the right and it feels like the rim you replaced is bent/warped. I’m taking it to the dealership service center to find out what’s wrong. This has been such a waste of time for me!!!
6/10/2021
Erwin S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am still waiting on parts that have been on order for several weeks. I haven't heard from anyone in quite a while.
6/1/2021
Lemuel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done on a timely basis and the workmanship was great. Also, I like Sheryl.
5/22/2021
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Working with your shop was the only, and I mean ONLY, positive aspect of my post-accident experience. Everyone at the Orem shop was helpful, kind, and communicative, which was a stark contrast to Allstate, who was a nightmare from start to finish.
I know you're a contracted provider through Allstate which probably drives a lot of your business, but if there was any way for you to drop them, I'd say do it. You deserve better.
5/21/2021
Deann T. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my second experience with you and although I lost my Toyota my experience with your company has been excellent. Thank you.
5/21/2021
Jdavid L. VERIFIED CUSTOMER
Vehicle Make : GMC
Those representatives I interacted with were very professional and I did everything they committed to do. The workmanship was quality and I felt like I could trust them. Thank you!
5/19/2021
Al K. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent communication and service.
5/13/2021
Mariliette D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly customer service and great auto repair. They listened and responded to me all along the way. Thank you!
5/12/2021
John H. VERIFIED CUSTOMER
Vehicle Make : Subaru
While the initial contact told me to expect approximately a week to complete the job, it took more like a week and a half. Except for the delay, I was very satified with the work.
5/12/2021
Shauna F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Employees were very professional and helpful. They kept me informed on the progress of the repairs often and delivered the finished product sooner than expected. Thank you!
5/11/2021
Amberlie T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was very clear. My gas cap/pop out thing was really hard to open, I tried to open it and I had to have my Boyfriend open it for me because I couldn't get it to pop out.