There was an airbag recall and I have to await that before agreeing with “completely happy”
11/13/2021
Paige &. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service and repair quality are top shelf. We have had three repairs done here, all work has met or exceeded our expectations.
11/3/2021
Robert O. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you, albeit the circumstances were not ideal, I enjoyed woking with you.
11/2/2021
Cheryl L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Terrific human service. Gracias, Ted Lyon
10/29/2021
Carley V. VERIFIED CUSTOMER
Vehicle Make : Toyota
All my questions were answered, phone calls returned and your employees always friendly and polite. Pricing reasonable.
10/28/2021
Anne W. VERIFIED CUSTOMER
Vehicle Make : Subaru
everything was great!
10/23/2021
Stacey H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Not completely satisfied
They did not fix the chip on test passenger door
10/21/2021
Michael C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work was performed well even with the problems of obtaining some parts. We are happy we choose Cascade Collision.
10/19/2021
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck was totalled by 200 bucks more than what insurance would cover. Thanks for jacking the price up. Next time I'll go somewhere that will allow me to source the parts. 4k for parts... I found a whole truck for 1500 that that had the same color paint and no rust... I would have paid you 4k in labor and given you the truck and parts. To top it off your team rammed all the broken disassembled parts into the cab making impossible to get my things out...
10/19/2021
Joanne V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cascade did a great job and I really appreciate you he help! I took my car to the dealer for an oil change and they informed me that I needed new break pads and Rogers? It seems early with only 35k miles. My question is. Could that be related to the accident? Thanks for your help!
10/15/2021
Dorian D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Derek was a good communicator and expedited the repair.
10/4/2021
Martin C. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Spanish service is more better
10/2/2021
Brad C. VERIFIED CUSTOMER
Vehicle Make : Jeep
The work was completed very well. There was a minor cosmetic flaw in one of the parts, and the Cascade technician pointed it out to me so I could decide whether I wanted it addressed. I appreciated that level of integrity and commitment to take care of customers.
9/18/2021
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Audi
I have to come back in and have a fender put on again. Is not lined up properly
9/15/2021
Ben J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff is great, Josh Taylor took great care of my truck. I apprecaite all the communication. Super Happy!
9/15/2021
Dale L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Extremely helpful
9/14/2021
Secilia D. VERIFIED CUSTOMER
Vehicle Make : Kia
Lack of communication with appointed adjuster and me. Very disappointed with the customer service that was given. Car was not returned in a timely manner and when it was returned, several pieces were missing because they were broken when the tear apart occurred. The adjuster also, asked me for contact info for the person from my insurance company to get authorization to release the car. Not happy with cascade at all
9/11/2021
Seth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please contact me. There are multiple issue that need to be discussed.
9/10/2021
Travis W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job!
9/8/2021
Patty S. VERIFIED CUSTOMER
Vehicle Make : Porsche
I had to call repeatedly to find out the status of my car. It took 3 weeks instead of three days on initial estimate.