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Real Reviews from VERIFIED CUSTOMERS
Maria P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied, professional staff, attentive and timely.
11/30/2023
Jay N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I've been there before, and received stellar care and service. Should I need autonomy repair services again, you will be first on my list.
11/27/2023
Mary G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The 20 year old car looked brand new after the repairs. We were impressed!
11/24/2023
Binwei Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work is done, but sometimes while doing turning, still can feel it not smoothly.
11/16/2023
Zohreh F. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Respect frirendy communicating on time clean work
11/2/2023
Dwight M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for getting it done faster than expected. Thank you Marlene for the continuous updates.
11/1/2023
Mark K. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair took slightly more than double the time estimate. More importantly it was delayed a couple of extra days to calibrate the blind spot sensors. As I parked in front of my house after picking up my car I got a notification that the blind spot sensors needed service. This was a problem that did not exist before I brought my car in to Marina. So far my car has been at the dealer two full days and they have not yet been able to correct the problem. They have indicated that the next time I bring it in they may need to take the rear bumper off I should note that I had previously had at least two cars with more significant damage repaired by Marina at the original location and I was very pleased each time and had previously recommended Marina to several people. Lastly I have not previously responded to the inquiries from Marina because of the old adage that if I can’t say something nice then don’t say anything at all. However, you have been persistent and seeking comment so I am finally responding. Thank you.
10/30/2023
Alessandra R. VERIFIED CUSTOMER
Vehicle Make : Toyota
professional and kind assistance.
10/22/2023
Russell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated with Honesty and Respect.
10/14/2023
Karla K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jason was very communicative
10/6/2023
Michelle E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although it took a few weeks to complete the work, I was informed every step of the way, proactively. The staff was very responsive, polite and professional, a pleasure to work with.
10/5/2023
Marilyn T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Already commented.
9/29/2023
Philip R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car repairs were completed on time. Professional and friendly staff. Reasonable price for repairs. Ongoing communication
9/22/2023
Ernest M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very efficient
7/30/2023
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied. No comments
6/14/2023
Gary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional Very friendly Nice work !
6/6/2023
Jon C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding service, convenience, and value! Perfect color match and exceeded my expectations from start to finish!!
6/4/2023
Rodney E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Justin and office staff very friendly and more specific the young man who drove me to Enterprise car rental.
6/3/2023
Patrick Alan. VERIFIED CUSTOMER
Vehicle Make : Lexus
I don’t have time to go through the details, it was not an ideal situation for me, the insurance or Marina Body, in the end we came to an agreement. What was irritating was when I got the car back, the inner trunk trim pieces where not put back together properly, also a couple of lower covers around the rear wheels where not snapped back into place
5/6/2023
Lindsey S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Coolant is leaking. This was never a problem before the repairs.
5/4/2023