Thank you for getting it done faster than expected. Thank you Marlene for the continuous updates.
11/1/2023
Mark K. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair took slightly more than double the time estimate. More importantly it was delayed a couple of extra days to calibrate the blind spot sensors. As I parked in front of my house after picking up my car I got a notification that the blind spot sensors needed service. This was a problem that did not exist before I brought my car in to Marina. So far my car has been at the dealer two full days and they have not yet been able to correct the problem. They have indicated that the next time I bring it in they may need to take the rear bumper off
I should note that I had previously had at least two cars with more significant damage repaired by Marina at the original location and I was very pleased each time and had previously recommended Marina to several
people.
Lastly I have not previously responded to the inquiries from Marina because of the old adage that if I can’t say something nice then don’t say anything at all. However, you have been persistent and seeking comment so I am finally responding. Thank you.
10/30/2023
Alessandra R. VERIFIED CUSTOMER
Vehicle Make : Toyota
professional and kind assistance.
10/22/2023
Russell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated with Honesty and Respect.
10/14/2023
Karla K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jason was very communicative
10/6/2023
Michelle E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although it took a few weeks to complete the work, I was informed every step of the way, proactively. The staff was very responsive, polite and professional, a pleasure to work with.
10/5/2023
Marilyn T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Already commented.
9/29/2023
Philip R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car repairs were completed on time. Professional and friendly staff. Reasonable price for repairs. Ongoing communication
9/22/2023
Ernest M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very efficient
7/30/2023
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied. No comments
6/14/2023
Gary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
Very friendly
Nice work !
6/6/2023
Jon C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding service, convenience, and value! Perfect color match and exceeded my expectations from start to finish!!
6/4/2023
Rodney E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Justin and office staff very friendly and more specific the young man who drove me to Enterprise car rental.
6/3/2023
Patrick Alan. VERIFIED CUSTOMER
Vehicle Make : Lexus
I don’t have time to go through the details, it was not an ideal situation for me, the insurance or Marina Body, in the end we came to an agreement. What was irritating was when I got the car back, the inner trunk trim pieces where not put back together properly, also a couple of lower covers around the rear wheels where not snapped back into place
5/6/2023
Lindsey S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Coolant is leaking. This was never a problem before the repairs.
5/4/2023
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff courteous and knowledgeable. I was kept up to date on repairs being done to my vehicle and I was able to pick up my vehicle ahead of schedule.
5/4/2023
Juan Carlos. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good job!!
3/31/2023
**** A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Appreciated the customer service provided by James and the finished product of the service techs. Very satisfied!
3/12/2023
Alan A. VERIFIED CUSTOMER
Vehicle Make : Honda
Poor customer service. Bad communication with client. And sub par work.
2/27/2023
Athena A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was great, the job was done very well and customer service was wonderful! Highly recommend!