Customer satisfaction first attitude! The professional staff and caring about the customers especially after being in an accident was the reason I choose MAB!!
So pleased with the entire experience!
9/23/2021
Robert G. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done
9/20/2021
Virginia F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Every thimg eas done to satisfaction, Bill was very helpful.
Thank you
9/19/2021
Toccara P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very dissatisfied and after being the car there twice I still have to stake it to another shop to correct the issue. Complete waste of my time coming to Marina Auto Body ????
9/19/2021
Craig W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Bill and his exam were amazing as always
9/16/2021
Michael S. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was fantastic! It was like a brand new car!
9/15/2021
Bradley T. VERIFIED CUSTOMER
Vehicle Make : Honda
N/A
9/12/2021
Jaren W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional.
9/12/2021
Debbie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
So professional and so easy to work with .
Got my car repaired perfectly. Fernando was efficient and really helped explain everything to me. Thank you Marina Auto Body of HB !
9/9/2021
Jerrett J. VERIFIED CUSTOMER
Vehicle Make : Lexus
To be honest everything seemed fine till a check light appeared and I was told my vehicle isnt safe to drive. But in the confusion of the auto body shop needing to keep my car another day and me returning my rental car I was left stranded with no vehicle. To add to my frustration the light has now reappeared and I noticed new scratches that were not there prior to me dropping off my car. I haven't said anything to the auto shop due to the that fact I use my vehicle for work and I wouldn't have time to go back, get a new rental and wait. Please understand your auto body shop did a great job but just lacked in the final customer details.
8/28/2021
Wayne P. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
:-)
8/25/2021
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Did not tell me my car would be moved to a different location. Told me they would call before the car started collecting an invoice. I had to call them to then find out the car had collected an invoice of almost $3,000 just for sitting at the lot. This is not how a customer should be taken care of.
8/19/2021
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Just a great job.
8/15/2021
Lee M. VERIFIED CUSTOMER
Vehicle Make : Honda
We are still waiting for a Honda Corporation trim part for the passenger window area of our 2009 Honda Accord. It is a “no ETA” part via MAB’s usual supplier, and my MAB repair leader says there is nothing to do but wait. We took the car with a written agreement to install the part and a related part when it arrives. It has not yet been designated as a DISCONTINUED part, but if it is, MAB has offered no way to complete the repair. That is unsettling and would not be acceptable to us, as it would greatly diminish the resale value of the car.
8/14/2021
James M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job for a great price with great customer service
8/13/2021
Henry C. VERIFIED CUSTOMER
Vehicle Make : Jeep
There was a couple screws in the cupholder hopefully they were not needed haha. My car was repaired not just time but early, everyone totally professional and everything looks and works like new. Five stars!
8/4/2021
James A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased—5 stars—recommend to anyone looking for excellence.
7/30/2021
Rosalie N. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked all the communication Fernando had with me and making the whole experience easy for me.
7/29/2021
Kenneth N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Constantly updated on repairs. Bill
Hubbard extremely knowledgeable on damage, repairs and insurance policies for mine and the at-faults. Friendly and thorough throughout the time I dropped off my car to picking it up. The repairs made my car return to exact way I bought it!!
7/29/2021
Stacy Z. VERIFIED CUSTOMER
Vehicle Make : Honda
I had to bring my Honda Accord in to have my bumper replaced and repainted. Everyone at Marina Auto Repair was extremely friendly and helpful from the very beginning. I was able to leave my car with them after the 4th of July holiday. Fernando gave me a reasonable quote and repaired my bumper quickly and efficiently. He even did a little touch up on the front part of my car at no extra charge. I was extremely pleased with the work completed and would definitely recommend Marina Auto Body to anyone who needs to have any body work done to their car. Hopefully I will not need them any time soon, but I would not hesitate to use them again.