I'm so glad I was sent this survey. Because I LOVED how amazing my experience was with ya'll. Jeremy was very helpful, the reminder texts were so efficient and any time i had to call in, ya'll knew exactly what part of the shop my car was in. It made for a very nice experience in such a bad circumstance of me getting my car hire in the first place. Thank you for being kind and efficient. Also the work on my car is beautiful!
6/27/2015
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was so happy with my car and was surprised and very happy to see that you guys cleaned the inside as well! Thank you for everything! Really great service!!
6/26/2015
Keith L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I used service king the last time I had to go to a body shop, and the service was awful. I decided to try Herb's and I am now a customer for life. I can't say enough about how great the experience was, Don was fantastic. Thanks for making everything seamless from the rental to the repair.
6/26/2015
Upasna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Actually you exceeded my expectations. I got the car back same day and was expecting it the next day. You also cleaned both the inside and out leaving my car looking almost like it was when I bought it back in 2009. GREAT JOB!!!
6/26/2015
Ria S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The Staff was kind and helpful.
6/25/2015
Ted S. VERIFIED CUSTOMER
Vehicle Make : BMW
Planning to return car as engine light is on (have already discussed with Herb's).
6/25/2015
Paul L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Text message updates very much appreciated
6/25/2015
Antonio F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You'll were great I thank you'll.
6/24/2015
Jay J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Would definitely use them again.
6/24/2015
Cwo David. VERIFIED CUSTOMER
Vehicle Make : Honda
Fabulous job done on my car as well as great customer service and always friendly employees!! Thanks for giving my car back better than when I left it, including the final clean-up.
6/24/2015
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleasantly surprised at the superior customer service I received when I brought my car in for a major repair. Every employee I came in contact with was extremely professional. My car was fixed in a very reasonable amount of time and it looks as good as new. Love the little texts they sent each day to keep me up to date. I have recommended Herbs to many of my friends.
6/20/2015
Sarah F. VERIFIED CUSTOMER
Vehicle Make : Ford
Trustworthy and awesome repair.
6/20/2015
Sandra M. VERIFIED CUSTOMER
Vehicle Make : BMW
Not satisfied yet. They are having to repaint some of it due to mottling, but are furnishing a rental car and immediately taking care of it.
6/19/2015
Lewis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job.
6/19/2015
Lynn C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friends & Family have been amazed with our story of great service. Thanks Herb's for that service.
6/18/2015
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I like the updates! Helps us plan for pickup. Great service. Work done professionally. Thanks Herb's for a job well done!!
6/18/2015
Milton H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
GreAt job on repair and detailing. Like having a brand new car,
6/17/2015
Carole S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You folks are our official Go-To facility from now on, period. Beautiful work, the greatest staff on earth -- engaging, thoughtful, friendly, helpful and pros all the way! We couldn't have imagined a more positive experience. This location deserves a raise for everyone on staff. Fantastic!
6/14/2015
Joy D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I didn't hear from my contact person after I dtopped off my car and the bumper was rrmoved to report any additional damage found and to confirm the estimate, Otherwise very smooth operation and experience.
6/14/2015
Steven G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jaci was awesome. Her professionalism and expertise were helpful throughout the repair process.