After picking up my truck and having a chance to really look at the repairs, I noticed that the right rear quarter panel had also been stressed and tweaked in the accident. I also can see where the damages were and that the bumper does not line up on both sides,in other words the distance reveal where the bumper wraps around and meets the fender is different fom one side to the other.
8/30/2015
Jeff A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service from the time I walked in the door.
8/29/2015
**** E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was a pleasure doing business with Herb's.
8/29/2015
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Trusting Herb's was easy. After driving my Mazda MX-5 Miata for 6 years it had picked up numerous scratches and dings. Having been referred by Jerry Reynolds' Car Guy radio show I took the car to Herb's Richardson shop, and asked if they could do a touch up. They told me "No", that they would only do the job in the most professional manner. I had maintained the car in perfect condition. Herb's put the body back in like new condition. What I ended up with was a nearly seven year old car that was almost showroom new. So when I had a minor fender bender in the Mazda Three, Herb's Richardson shop was the only place I considered. And the work was executed perfectly as expected. Any time anyone mentions car body damage to me I immediately recommend Herb's. Herb's is exactly what the business is advertised to be. Any future body work I need will certainly be brought to Herb's.
8/29/2015
Krista W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I love herbs. The customer service is always great and I love the text updates that are available!
8/25/2015
Maryanne O. VERIFIED CUSTOMER
Vehicle Make : Buick
Joe did a great job!
8/25/2015
Lori K. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys always do a great job!
8/24/2015
Delania T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied and I referred my boss when he had a fender bender yesterday. Thanks for the great professional service. Kris and Bryan are both great assets to your company. Delania T
8/22/2015
John C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good experience from start to finish. Thank you!
8/22/2015
Francis And. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job was well done. I dropped it off on Tuesday morning as agreed to and it was completed on Thursday afternoon as promised. Herb's has done work for me since the 1980's and I have always been satisfied.
8/22/2015
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Ford
There is no other place I would trust to take my vehicle in for any type of body work or repair. The entire staff was profexpssinal, kind, compassionate, and trustful. Their process from start to finish was flawless. I truly appreciate the timely email notifications I received about the the staus of my vehicle repair. Doug ****has showed nothing but compassion and caring in my time of unpleasantness. When my vehicle was complete (earlier than estimated), it was back to showroom condition. Not a paint chip or scratch was left undone. These guys are true professionals. It my was my pleasure doing business with them.
Thank you for making the entire process painless. i would definitely recommend them to all my friends and family.
8/21/2015
Kimu A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!
8/21/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The job was done quicker than I expected and the car looked like new I couldn't even tell that an SUV hit it.
8/20/2015
Dieter M. VERIFIED CUSTOMER
Vehicle Make : Ford
We received the call that our truck was ready, while looking it over we noticed that some thing was not quite right, we pointed it out and was assured that it would be corrected and it was. They are very conscious about their work and take tremendous pride in making sure that the work is done well and that the customer is always satisfied. We are very happy with the service that we recieved
8/20/2015
Sherri S. VERIFIED CUSTOMER
Vehicle Make : GMC
Fast and excellent service! Loved picking up a washed and detailed car!
8/19/2015
Elvira D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
8/19/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I will do all I can to discourage my friends and colleagues from using your service. I will tell them how I was misled or worse.
8/19/2015
George B. VERIFIED CUSTOMER
Vehicle Make : Volvo
I Am still hurting from cleaning up your mess in the hot sun so I could stow the groceries I bought on the way home only to be surprised by the mess you left in my trink, Ask Joe about me using a walker. HOW ABOUT YOU PAYING FOR MY BACK THERAPY AT THR PRESBY; ABCS 115 contact E Davis ****-****-xxxx. I thiink you could have done better on a 1990 drivers door job with no reason to even open the trunk.
8/19/2015
****K. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service is outstanding!! I liked the under promise and over deliver. Thank you!!
8/18/2015
Roy B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jeff **** was our damage analyst and he went over and beyond to take care of our needs. He made sure we were pleased with your work and even looked up a part for one of my other vehicles. I will recommend Herbs to all my friends.