My car looks great, and it was in and out in one day. We couldn't be more pleased. Thanks!
9/15/2015
Scott O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was great until the pickup when I was asked for the deductible payment. My insurance had waived the payment but that wasn't checked by the shop prior to getting my car back. So close to an exceptional experience but missed that one detail.
9/12/2015
Gretchen G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Well organized company of friendly professional staff - job extremely well done.
Thank you,
Gretchen
9/12/2015
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeff did a great job in keeping me informed as to when my car would be ready for pick up.
9/11/2015
Karla P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair job looks better than new!! Fantastic workmanship. Your repair shop and quality of work is the best I have ever seen. Will definitely be back as a return customer.
9/11/2015
Samuel M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Doug was incredibly helpful and kept me updated on the status of my car. The work on my car was also completed ahead of schedule. Great job, keep up the excellent work!
9/11/2015
David G. VERIFIED CUSTOMER
Vehicle Make : Toyota
It would have been better that you remembered the bed cover and back up camera, but the repair was great. I am still waiting for a estimate on the damage to the upper rear can above the window.
9/10/2015
Glenn H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work was done to my satisfaction and completed in record time. Thanks
9/7/2015
Pierce M. VERIFIED CUSTOMER
Vehicle Make : Buick
Twice now they've finished the work at least a day or more before they anticipated. Nice work and nice people. Thank you.
9/5/2015
Mary W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Best shop I have ever been involved with! I come from an insurance background in California and your shop ranks a 10 in my book! Keep up the good work!
9/5/2015
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We were completely satisfied with the repair job. Thanks for doing a good job in finding the problem with the noise we were having with the car.
9/5/2015
Shellie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Way quicker than I thought. Great job!
9/5/2015
Kimberly V. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair job itself was beyond great. The car looked like new. However after contacting State Farm about the issue I had which is the check engine light coming on after the accident and was not there before the accident and was told by you guys it's not related to the accident and State Farm won't cover it I was told by State Farm that they didn't deny anything on the claim. After a little research and I talked to honda they said that these O2 sensors are very sensitive and any impact could affect them and cause the light to come on. My main issue is that the light was never on before the accident and that was not at all taken into consideration. State Farm said if the shop deem the issue due to the accident they will fix it. And now I have to waste more time dealing with a different shop to fix this. Other than that all was great. Facility is nice and very friendly and knowledgeable staff.
When we need auto body repairs, we know we can always have complete confidence in the work done by Herb's. No stress!
9/4/2015
Mary D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast informative and well done
9/4/2015
Tara H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service. Very professional and thorough. Highly recommended
9/3/2015
Albert D. VERIFIED CUSTOMER
Vehicle Make : Jaguar
One thing I appreciated was receiving updates about the progress of my vehicle. However, it would have been nice for those updates to be more detailed. Other than that we have been pleased thus far. Thank you!
9/3/2015
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was on my car was completed as promised. Very friendly group of people at Herb's #2. Thank you
9/1/2015
Minty K. VERIFIED CUSTOMER
Vehicle Make : Mercury
Just one cosmetic mistake after repair, but workers were very attentive. The auto ipdates helped a lot. Very professional.