Couldn't be more satisfied. Execrllent customer service and workmanship.
Thanks for all your help!
2/26/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was great. Drew was very helpful.
2/26/2016
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication from Jeff, timely updates on vehicle repairs
2/25/2016
Marc M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service & job very well done & timely.
Dawn was enjoyable to work with.
2/25/2016
Andrew B. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything was handled perfectly. No hassle! Thank you
2/25/2016
**** O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional kept me informed good job
2/25/2016
Arden M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff is ourtrous and tslrntrd.
2/25/2016
Peter G. VERIFIED CUSTOMER
Vehicle Make : Ford
Don handled everything in an excellent manner. I will recommend Herb's should a friend or family member need autopsy services.
2/24/2016
Willie B. VERIFIED CUSTOMER
Vehicle Make : Audi
Rep was excellent
2/24/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Too many texts about how I liked my service. I've filled out a questionnaire. Isn't that enough?
2/24/2016
Terry M. VERIFIED CUSTOMER
Vehicle Make : Honda
5 star service and work. Thanks!
2/23/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Need to improve daily progress with email or text.
2/21/2016
Brian F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Run in paint
2/21/2016
Anthony W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good people, good work!
2/20/2016
Merilyn R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mark was fantastic and you did a great job but I now can't get my drivers side door to open.will be bringing the car back for a fix.
2/20/2016
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent work! Don **** was our rep and he was detailed and informative during the process. We will indeed return to Herb's if we should need any body work in the future (although we hope that we don't need to!)
2/20/2016
Witine W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I loved it. Very courtesy and they always kept me updated. I didnt have to call and i didnt have to worry
2/20/2016
Novella G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My husband already complained about one experience, so we don't care to relive that. However, I wanted to mention that the lady that called me and told me that my car was ready, said that it would be ready at 5:30pm. She called me at 5:04 to tell me this. I get there just after 6 and they were closed!! I drove 20 minutes and stopped to put gas in the rental car. Why would she do that?!!! It was rude and complete waste of my time and money! Why didn't she say they were closing for the day and it would be ready for pick up first thing the next morning. I have saved the call log to show exactly what time she called me also.
2/19/2016
Charles T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car was steering straight down the road before the repairs. Now it's wandering?
2/19/2016
Doyle B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your email and telephone communications needs to be better coordinated...but the main thing is the car looks as we hoped it would and drives like it did before.
Be careful that your employees don't feel like they are robots in a system.
Doyle