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Real Reviews from VERIFIED CUSTOMERS
Elaine T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had yet another absolutely amazing experience at herb's. Marty was thorough, professional and meticulous from start to finish. The repair was done to the highest quality standards. Its just a relief to know i never to have to worry about finding a great body shop. Thank you thank you thank you!
3/17/2016
Jane D. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous and informative, helpful with resources that ensured I gat transportation. And work completed quickly, picked up a sparkling clean, well-repaired car. Many thanks!
3/16/2016
Brittany B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at the Herb's ****location was very friendly and professional. If I ever need body or paint work in the future, I won't hesitate to come back.
3/15/2016
Robin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciate all the help Don gave me including updates. He was very friendly and should be commended.
3/14/2016
Jeri M. VERIFIED CUSTOMER
Vehicle Make : Mazda
We were very pleased with the expertise the communication and the updates that were given to us throughout the process
3/12/2016
Emily P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They were quick and efficient and I would definitely recommend them to my friends.
3/11/2016
Shane M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Terrific job, thank you!
3/10/2016
Hector J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr.Jeremy was very nice and helpful and also the ladies in the front desk always ready to answer question with a big smile,very approachable.Thank you for a very pleasant experience.God bless you all.!! Leah Jetajobe????
3/8/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dave was fantastic thank you
3/6/2016
Isaac R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job repairing my 4Runner and matching the paint. It's hard to find good workmanship these days. You guys are an exception!
3/4/2016
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car's door handle was broken during the repairs, and I was never informed that my repairs were going to take longer than I was told until after I had arrived to pick up my can. This senario happened twice during my repair process. I don't think a text or a phone call would have been too much to ask for to let me know not to come because my car wasn't ready yet.
3/3/2016
Todd C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Jeff was extremely welcoming& provided excellent customer service throughout the entire repair process. I was very pleased with the work. I would recommend Herb's to my friends.
3/3/2016
Adam H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rework was needed because the damage wasn't completely fixed. The rework was done quickly and well, but I don't think it was necessary. I mentioned the damage that was missed when I originally dropped it off, but it wasn't included on the quote and was then missed. This cost me time and effort to get it resolved, and it was unnecessary. I do appreciate the quick resolution once I pointed out the issue.
3/2/2016
Joanne S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very great paint job and clean car returned to me
3/1/2016
Elvin D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process from beginning to end was excellent. Mike provided great customer service and support throughout.
3/1/2016
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic service. John is great!
2/29/2016
Kim S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was really impressed with Herbs! I have used 2 other big name body shops but Herbs was the best. I will recommend it and for sure return when the need arises.
2/28/2016
Darrel W. VERIFIED CUSTOMER
Vehicle Make : Kia
Outstanding customer service, liked the updates on repairs. Will surely recommend to others!
2/28/2016
Susan C. VERIFIED CUSTOMER
Vehicle Make : Acura
Jeff was really great handling what needed to be fixed after my car accident, and everyone was friendly. I drive an Acura and I had planned to use the repair place affiliated with my dealership. I got a lot of runaround there and fortunately I was able to move my claim to Herb's (also in my insurance's preferred repair list). Either through texts or calls from Jeff, I was happy with the updates throughout. And my car was cleaned inside and out when I picked it up! If you need a fix, I highly recommend Herb's!
2/27/2016
Beverly T. VERIFIED CUSTOMER
Vehicle Make : Kia
Herb's have always done a great job repairing my car. Thank you for a job well done.
2/27/2016