Comfortable experience, excellent communication regarding job.
1/29/2019
Richard R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for a great job at a time when we need you most. Highly recommend this team!
1/29/2019
Timothy A. VERIFIED CUSTOMER
Vehicle Make : Jeep
The body work was great, but the tow hitch extension that was on the car when it was brought in is missing. Also your text messsging needs work. I got a txt yesterday to confirm that I had picked up the car yesterday. When I actually picked it up on Friday. Then on Wed., I received a txt saying that the car might be ready on Wed., but for sure on Thursday. However it wasn’t done till Friday. Not unhappy but it would probably be good for business if you all tightened up on your messaging.
1/28/2019
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car repair was excellent. The care and attention to detail was beyond reproach. The original estimate and the final bill was over a $1000.00. I would call upon Herb's Paint and Body as your repairs are outstanding. I just would like to be aware of costs and also if there ate any alternative cost reductions that could save money. Thank you and may God bless you!
Pam Connaughton
1/28/2019
Rachel P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much for fixing my car. Your team was very thorough and kept me up to date on the progress of my car on a daily basis. Communication was very easy and accessible, as well as personal! I was even able to drop off my rental car when picking up my car and one of your team members waited for me to arrive when I called and informed him that I will be running a few minutes late. Keep up the great work!
1/27/2019
Franklin P. VERIFIED CUSTOMER
Vehicle Make : Toyota
All employees seemed to be happy with their jobs. I perceived they were truly interested in giving me a pleasant experience.
1/27/2019
Karen K. VERIFIED CUSTOMER
Vehicle Make : Honda
You all work together as a well oiled machine. Each doing their part with excellence making everything work together smoothly.
Thank you for excellent customer service.
Karen K
1/27/2019
Andrea N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I liked that everything was quick and easy. Herb's scheduled me in right away, had my rental ready and waiting and my car was ready the next afternoon. Would definitely use again.
1/26/2019
Jeffery E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dent is still visible. Discussed and taking back in next Tuesday.
1/26/2019
Ralph G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Returned ahead of schedule - totally satisfied.
1/26/2019
Ernest B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was smooth as silk.
1/26/2019
Mona C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome team of people
1/25/2019
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service. The woman at the front and Matt were very easy to work with. The Enterprise employee was also wonderful.
1/25/2019
Gustavo B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you for your work.
1/25/2019
Troy P. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am a repeat customer to Herb’s and would return for future repair needs.
1/25/2019
Mary G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Matt was most helpful and informative throughout the entire process.
1/25/2019
Sara C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Scott was my point of contact and did a great job of emailing and calling and keeping me updated throughout the whole process. I was always greeted with a smile as soon as I walked through the door and everyone I spoke with was so kind and made me feel like the only customer. My car looks better than ever! Thank you so much to everyone who helped fix my car!!
1/23/2019
Erin M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jerry was amazing with keeping me updated with how my car was going. He asked me about timelines and gave me follow up texts and calls and really made sure I was taken care of. I will definitely be recommending ALL of my fiends to herbs because of the attention to detail he showed with my account.
1/20/2019
Carrie N. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
They did an amazing job on my car! It looks fantastic! The staff was wonderful and Aaron was great at touching base with me and letting me know what was going on with my car! Thank you so much for all of your help!
1/19/2019
**** T. VERIFIED CUSTOMER
Vehicle Make : Acura
Timely, proactive & exceptional Great job! Car
Jeremy was very professional & attentive!
Thanks!