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Real Reviews from VERIFIED CUSTOMERS
Rene L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much for all the work and time your company put on my vehicle. I am very satisfied with you device and will continue to bring my vehicles to you in the future.
6/12/2016
Larry A. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me informed of the progress of the repair. Courteous.
6/11/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Job was completed in less than one day!
6/9/2016
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very communicative and professional. Appreciate making a less than desirable situation easy to manage and painless. Thanks!
6/8/2016
Peter L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was dirty and repairs took much longercthan expected
6/7/2016
Phil L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service experience!
6/6/2016
Felder.nicholas A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was repaired well, but the trunk inside panel was not re-installed correctly. I need to bring it back in to get that fixed.
6/6/2016
Namita S. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than estimated to complete repairs.
6/5/2016
Jerry A. VERIFIED CUSTOMER
Vehicle Make : Honda
In the end, everything turned out fine. There were a couple of times that we told things were not part of the collision when they were.
6/5/2016
Gus W. VERIFIED CUSTOMER
Vehicle Make : Fiat
All work was completed in great shape.
6/4/2016
Abby H. VERIFIED CUSTOMER
Vehicle Make : Honda
GREAT customer service. Every step of the Process was easy and done with care!
6/4/2016
Donna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark was very nice & helpful????
6/4/2016
Arthur T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
More frequent status updates would be nice.
5/29/2016
Kathleen A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was truly wonderful!!!
5/29/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Honda
Good Job, Done **** Day Earlier Than Promised. Thanks!
5/27/2016
Carlton N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job Thank you
5/26/2016
Laura N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked the text updates. I've had other cars repaired with Herb's years ago, but didn't have that option offered. Being on the phone all day at work, it was reassuring when I'd receive a text. I'm willing to come in for some other body work I need done if you all can get me some type of discount somehow :). I've been a customer since 2009
5/25/2016
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great and was completed when you said it would be.
5/21/2016
Ronald Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Each time I came to pick up my car there were obvious things wrong. Pete was very nice and corrected the issues but especially on the second time I would have expected things to to be quality checked better. On the initial pick up hail damaged trim pieces were not replaced that were on the estimate. When I picked up the car the second time the trim was not installed correctly.
5/20/2016
Joshua F. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I have had multiple cars repaired at Herbs . They have always made sure that I was completely satisfied before returning the car. They keep you updated with email or phone calls on progress. I would not hesitate using them again.
5/20/2016