I received daily update & your staff was wonderful!
10/21/2016
Seth R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Employees were very polite and helpful. I liked receiving the texts with updates. The work done on the car looked really good. Thanks for the good experience!
10/21/2016
Carolyn P. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly reception person, liked receiving updates on repairs and car rental office in the same building
10/20/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work was completed well. The communication on estimated time lines was poor. I also received my car back dirty on the interior and exterior.
10/20/2016
Christine E. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The agentt did a fabulous job of estimating and planning and they were able to get my car out the door really fast cutting out almost 2 days of rental requirements. Job was great
10/20/2016
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and a job well done
10/20/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was easy to work with and met all deadlines . Great job on the repairs as well.
10/20/2016
Wanda B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
(I have already submitted a message via your web site and received a call back).
Car body repair was great, however, my tail lights no longer work, and side mirrors no longer work.
Will be bringing back to shop tomorrow morning 10/20.
10/19/2016
Andre S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt like you guys really cared and did your very best to do an excellent job on the repair AND deliver it as quickly as possible. I appreciated that you handled all matters with my insurance (State Farm) and that you even stayed open a few extra minutes in order to get our car back to us! Quality work, great customer support! I will be recommending you guys!
10/19/2016
Amy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Multiple delays and incomplete work. Promises made and not kept.
10/17/2016
Steven J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tailgate electric lock found non-functional.
Crease in tailgate noted by State Farm appraiser, near passenger-side tail lights, was not repaired.
10/17/2016
Harry B. VERIFIED CUSTOMER
Vehicle Make : Audi
Herbs does great work. Communications were excellent.
10/15/2016
Matt M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck came back missing the clear door edge guard but it was specified on the work order ticket that it was done.
10/15/2016
Michael N. VERIFIED CUSTOMER
Vehicle Make : Nissan
My truck is back at herbs for small things that where missed. You need to improve on the final inspection.
Thank You, Mike
10/15/2016
Alfred S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was great. My wife and daughter had to wait a half hour for someone to wash the vehicle after they were told it was ready. Other than that, great experience.
10/14/2016
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
all ok
10/13/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and polite workers.
10/13/2016
Jesus J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good
10/12/2016
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks. Very professional and knowledgeable. I especially love the text on the status
10/12/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was satisfactory, and the staff was helpful and friendly.