You can be sure when I need repairs I'll be using Herb's.
Completely satisfied with the work and with the way you conduct business.
2/9/2017
Sasikanth R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Had a great experience and work done looking good
2/9/2017
Nicole J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Another job well done on my car! Thank you!
2/8/2017
Robert N. VERIFIED CUSTOMER
Vehicle Make : GMC
Repairs were done and completed on time. Vehicle looks great.
2/8/2017
Carlile.britt Carlile,jennifer. VERIFIED CUSTOMER
Vehicle Make : Toyota
Josh was great. So was Miles at Enterprise
2/8/2017
Jaime S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great!!!
2/8/2017
Terri H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They seemed to be confused when I'd call for an update because they said there were three other white trucks in the shop. One person went to check and came back confused and asked if she could call me back in a minute. I guess she forgot what she went to find out.
On a different note, they had an issue with my tailgate and bumper and had to re-paint. I noticed the black plastic part of the bumper was scuffed up. I guess that is where the issue was. It wasn't bad enough to mention because I don't expect perfect.
2/8/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Lexus
John was great! Kept me updated on progress and ensured my car was fixed when promised.
2/8/2017
Johnny H. VERIFIED CUSTOMER
Vehicle Make : Ford
I am satisfied with the repairs; paint job and repairing the air bags. However, they called and told me truck was repaired. When I picked up the truck, the back up camera was not working, which they fixed on the spot. And, my rear license plate was missing. They had to move my front plate to the rear and they are still looking for the real plate. It seems as if it would still be on the bumper they took off. While the truck looks nice, these small but important details makes me wonder if I am going to find other faults later. They are still looking for the plate and advised they would pay for the cost of replacement if they do not find out. I just hope I don't get stopped by the police for having only one license plate.
2/7/2017
Sally P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Today Elite diagnostics came out to the house & found out why the light was blinking on the dash. It was a fuse issue. They fixed it and everything seems back to normal. Thank you to Don & Josh in the ****shop for all your help & kindness in this situation.
2/7/2017
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Honda
When looking over the car more diligently when we got home, we found numerous issues. These were brought to the service teams attention and they asked when we could bring it back in. Unfortunately, our schedule has been jam packed since we picked the car up. If I could attach pictures to this I would. Very poor work.
2/7/2017
Joel T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The estimate for price and timing met my expectations and the
work was undetecable!
2/4/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for keeping me posted on what was going on as it happened, 85 gave me peace of mind during the experience.
2/3/2017
Robert N. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job and early completion.
2/3/2017
Hans G. VERIFIED CUSTOMER
Vehicle Make : Subaru
We are repeat customers of Herb's. They are honest and professional. I will use them again if the need arises.
2/3/2017
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great reception and help when I walked in and again when I checked out. Don was outstanding communicating with me throughout the process and at time of pickup. Good people at Herb's.
2/2/2017
Demery H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job with fixing my truck it looks really great no complaints this way.
2/2/2017
Randall G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I received excellent service from Don. He kept me informed on the status of the repairs and he even had my car ready a day early. When I picked up my car, Don gave me a detailed explanation of all the repairs done to my car. He was very professional and made the process so easy. I will definitely use Herbs in the future.
2/1/2017
Hope S. VERIFIED CUSTOMER
Vehicle Make : Honda
Ron with Statefarm and Don at Herbs gave 5 Star service. I will refer everyone to Herbs in Allen.
Great Job!!!
2/1/2017
Jimmy P. VERIFIED CUSTOMER
Vehicle Make : Honda
Beautiful job, great customer service, & so excited that a guy in the front office was able to move my car seat to the rental car & back to my car. Also my car was finished right on time when promised, which I really appreciate. I will be happy to recommend Herb's Body Shop to everyone I know.