Every employee there was very friendly and professional. Saul talked through each step of the repair process and kept me updated. When dropping off my car for repair they gave me a courtesy ride over to enterprise to pick up my rental so I was not late to work. They went above and beyond my expectations and will be a shop I use in the future. Both Jeff's were also very friendly and made sure the repairs were to satisfaction. GO HERBS!!!
4/26/2017
Lennon A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome as usual.
4/26/2017
Ella S. VERIFIED CUSTOMER
Vehicle Make : Ford
You
A job will done
4/25/2017
Kenneth V. VERIFIED CUSTOMER
Vehicle Make : Toyota
No comment.
4/25/2017
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job on the repairand much faster than I anticipated. John and Herbs staff always kept me very updated as well. Thank you for an awesome job.I would highly recommend Herbs Paint and Body.
Ken Hostetler
4/25/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience
4/25/2017
Julissa E. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall the people were nice and professional although the quality of work is disappointing. I will not use or recommend your shop for future repairs.
The following items where an issue: ****. I still had broken glass in my trunk. 2. There was excessive buffing compound around my trunk and around my taillight. 3. Rear header board trim was scratched due to instillation of window tint. Yes, Herbs will replace but it is so inconvenient to put my vehicle back in the shop.
4/24/2017
Melvin T. VERIFIED CUSTOMER
Vehicle Make : GMC
The initial quote was wrong but was corrected. Then a part was discontinued and that portion of the repair is still incomplete but my insurance has paid for the repair!! I was told that my insurance would be reimbursing me then my insurance said Herb"s is reimbursing me. I'm a bit confused. One thing I'm not confused about is the bad customer experience and customer mistreat!!
4/24/2017
Curt S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the excellent work and how nice everyone was.
4/23/2017
Gregg S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jesse was terrific. The car was finished on time and it looks great. As always Herb's does a great job.
4/23/2017
Rand N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
4/23/2017
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The best body shop experience I have had. Jeremy Matt was excellent. Good refreshment area. Loved the coffee cups.
4/21/2017
Jason D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Jeremy kept me informed throughout the whole process. I couldn't be more pleased with the work performed and the service we received.
4/21/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt rushed to leave with the vehicle even though I was not satisfied with the repairs. Doug committed to contact me to correct one of my concerns, but I have not heard anything one week later. I will be contacting the shop today to discuss what is to be done to resolve my dissatisfaction.
4/20/2017
Kataya P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was impressed with the service I received. They completed the work on my vehicle quite fast and it was done well.
4/19/2017
Eumeka H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast friendly kept me informed about the process step by step
4/18/2017
Chad K. VERIFIED CUSTOMER
Vehicle Make : Ford
My alignment wasn't fixed. Additionally herbs charged me the deductible that the insurance already paid. I wasn't updated when my car was going to be ready until the last day. This has been a bad experience
4/18/2017
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience with Herbs was to best I've had a body shop. The email updates are great.
4/16/2017
Debra T. VERIFIED CUSTOMER
Vehicle Make : Honda
I feel that Herb's Paint & Body Shops did a superb job of repairing my car. Should I ever need any pair or body, I will definitely give your repair shop a call! Thanks for repairing my car.
4/15/2017
Beth S. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service and work. Will recommend to friends.