Dana and Josh were great. Quality work, truck looks great.
10/20/2017
Marion G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
A perfect job in a timely manner.
Steve call us almost **** updating us on the progress and when the car would be ready.
100% satisfaction.
10/20/2017
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have used Herb's several times in the past and have always been happy with the work and customer service.
10/16/2017
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service!
10/14/2017
William D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at Herbs was very cordial helpful and polite. It was a very good experience doing business with them and I would refer Herbs to anyone
10/14/2017
Joung K. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service and good work
10/13/2017
Megan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The $500 insurance deductible was charged to my daughter's credit card. The USAA insurance claim clearly waived this fee. She had to call Herb's to obtain a credit to her account after receiving her car and leaving the lot.
10/12/2017
Newton B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job, timely service. Will be back and recommend to others.
10/12/2017
Janira P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the good job!
10/12/2017
David Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
****. Reception-Janina **** was great and very helpful.
2, Estimator-Aaron McDaniel was extremely nice and helpful. He listened carefully and explained the process to me in detail. He said that Herb's could often get genuine Toyota parts at same cost as aftermarket. He made a call and informed me that he could do that for my bumper. My major concern was for the paint match and he assured me that they had done my color before and that it would not be a problem.. The end result was exactly as he stated and the seam alignment was perfect. It was a pleasure to work with him.
10/11/2017
Delissa J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Doug was amazing to work with. He was very
professional, kept me in the loop all the time
and went above and beyond to provide a
great experience out of a bad situation (having to get the car fixed) at all.
His customer service skills are outstanding and
I consider you lucky to have an employee like
Doug working for you. I would gladly return and recommend
to my friends and family to use Herbs in McKinney and
especially ask for Doug! Thank you Doug for making a
stressful situation easy and thank you for going above and
beyond for me and my son! It will be remembered!
Delissa J
10/10/2017
Brittany G. VERIFIED CUSTOMER
Vehicle Make : Acura
Jesse was awesome, kept me informed the entire time also reached out to my insurance so I didn't have to. I really appreciated him and how quickly my car was fixed. This was the best experience I've had with a body shop and rental car company. If I ever need repairs again I will be back to this location.
10/10/2017
Bruce R. VERIFIED CUSTOMER
Vehicle Make : Buick
Will continue to recommend Herbs to everyone!
10/10/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional job by everyone involved, greatly appreciated !!!
10/8/2017
Kenneth T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The knowledge and professionalism at Herbs was over the top! We would highly recommend them to anyone!
10/7/2017
Myriam S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great people. I will be back with another car for body work.
10/6/2017
Gloria O. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a very good experience, I received updates on progress of work that assured me things were going smoothly until completion
10/6/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Don was extremely professional as was the receptionist.
Scale of ****-10... 10 all the way.