Great service and even got the repairs done sooner than expected.
11/16/2017
Terry B. VERIFIED CUSTOMER
Vehicle Make : Honda
Herb's staff was responsive to any questions and concerns. We were kept updated on repairs and when we picked up our van it was spotless inside and out!
11/16/2017
Rachel &/or. VERIFIED CUSTOMER
Vehicle Make : GMC
I was told that the replaced front bumper could not be put back in perfect alignment. Jolene was difficult to work with.
11/15/2017
Terence S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The start time on my car was delayed by 3 days for no reason. Doug my service advisor lied to me about what was going on with repair. He never returned any of my calls or call me back when he said he would. This led to me going to pick up my car and it not being ready for pickup. After I called Doug at 10 a.m. and he said it would be ready by 4:30 or he would call me. I pick d up car with a minor repair still pending.
11/14/2017
Khairunnisa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job
11/14/2017
Jill S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was thoroughly impressed with the service I received from Herb's!! Thank you!!
11/13/2017
Robert O. VERIFIED CUSTOMER
Vehicle Make : Ford
Herb’s Frisco did a great job. Got a $2,100 repair done in a week. Also appreciate all the text updates. Will highly recommend Herb’s Frisco to anyone.
11/11/2017
Clay J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The process was painless. I really liked the email updates to keep track of the work being done. It gave me great peace of mind.
11/10/2017
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I spoke with was friendly, knowledgeable and accommodating. Thank you to Steve, Jessie and the rest of the team for an amazing experience!
- Briggs
11/10/2017
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
11/10/2017
Vivian W. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated the text updates and my car was completed
by the estimated delivery date.
My car looks like a new car again!
Thank you!
11/9/2017
Karyn H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was great. Made it a very easy process. Text/ email updates were very appreciated.
11/9/2017
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Got my car fixed fast. Also, everyone is always so nice and accommodating.
11/8/2017
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My car had issues with the rear door not opening and left front window seal.Drives door speaker stopped working after repairs as well.
11/8/2017
Cheryl K. VERIFIED CUSTOMER
Vehicle Make : Ford
Both Josh and Bren were outstanding through your the whole process - answered all questions and got the vehicle in and out within a couple of days - the Enterprise rental deal was very nice as well
11/5/2017
Jeff W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great repair!!!!
11/4/2017
Toby Y. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Work was completed sooner than expected and my car looks like a new car again
11/3/2017
Robert K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job, my car looks great!
11/2/2017
Katherine M. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job on the repairs, loved the friendly concern and the daily updates!
11/1/2017
Stacy L. VERIFIED CUSTOMER
Vehicle Make : GMC
Outstanding service. I love that they kept me updated on every step of the project via text. My truck looks brand new.