Repair was estimated at **** week but took 3 ****/2 weeks to complete.
6/18/2019
SCOTT B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Carlos was a great advisor. Kept me well informed throughout the duration. Quality work.
6/15/2019
ABIDA I. VERIFIED CUSTOMER
Vehicle Make : HONDA
Done in time and job done very well. Thank you herb.
6/15/2019
MARILYN P. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Communication is great ! You always do an excellent job!
6/14/2019
JOHN A. VERIFIED CUSTOMER
Vehicle Make : BMW
We are sincerely impressed with your business. Phenomenal job fixing our car, fantastic communication, great customer service, and overall just very friendly. Please keep up the great work.
6/14/2019
ROBERT C. VERIFIED CUSTOMER
Vehicle Make : KIA
John was an excellent resource and his services much appreciated.
6/13/2019
DAVID C. VERIFIED CUSTOMER
Vehicle Make : FORD
Very professional and courteous. My truck (2003 f150) looked brand spanking new.
6/13/2019
MARK M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great job on the repair, Jeremy kept me updated throughout the process. Very quick and easy. Will always recommend Herb’s to anyone.
6/13/2019
Debbie C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Repairs done car cleaned your staff very friendly- no complaints
6/13/2019
James E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great repair job. Factory OEM parts. Dealt directly with the insurance company for any changes. Delivered on time
6/13/2019
MARK C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
My truck looks great. Considering the damage, amazing
6/13/2019
JASON W. VERIFIED CUSTOMER
Vehicle Make : FORD
Issue was not resolved. Issue was to be taken care of per agreement with insurance conversation. Herbs replaced parts not in diagnosis and only replaced what adjusters agreed too. Bait and switch by insurance. And Herbs blindly following their direction with NO communication or notification of cost to repair. Only agreed to repairs because of GUARANTEE....NO SUCH LUCK **** DAY JOB GOING ON 2 WEEKS!
6/12/2019
TERRI B. VERIFIED CUSTOMER
Vehicle Make : FORD
Very professional and always kept me informed to the progress. The truck looks great and the staff was always friendly and courteous
6/12/2019
JEAN W. VERIFIED CUSTOMER
Vehicle Make : LEXUS
John Guajardo was my contact person at Herb’s. He did an excellent job keeping me informed of the repair on a weekly basis. I was very pleased with the results on the repair work. Your entire team did an outstanding job. Thank you for the great service!
6/9/2019
DANIEL W. VERIFIED CUSTOMER
Vehicle Make : INFINITI
They did a horrible job on my car. The advisor was argumentative and blamed our concerns with a variance in paint color on our eyeglass prescription. They had my car for 9 weeks in total and the car is still not to our satisfaction with air bubbles in the paint. Very poor paint job. I absolutely hate the car.
6/8/2019
JEFFREY H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very happy
6/8/2019
JULIA W. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I was very pleased with how courteous, helpful and professional your staff is. Carlos did an excellent job on my vehicle and your office staff was great.
6/8/2019
REBECCA A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Stayed in communication with me about progress and listened to my concerns. . Work was done timely.
6/7/2019
Romar W. VERIFIED CUSTOMER
Vehicle Make : DODGE
Not all part of the truck were fixed. We are bringing it back to be done correctly. And we would like to know why more miles were put on our truck than necessary.
6/6/2019
BETTY JANE. VERIFIED CUSTOMER
Vehicle Make : HONDA
Herb's met all my expectations. The vehicle looks great and I am completely happy with the service!