You guys are my Hero! I was pretty upset about the hole in the bumper from kicked up road debris. The Herb's Team did an amazing job! I really wished I had gotten your names, but you know who are. From walking into ****Herb's to the completion of the work you made me feel like I was family. My car is my "Baby" and though she's 15, I don't want her to look like something from a demolition derby. And, the paint matches to the rest of the car. She looks beautiful! You can't tell that the car has been repaired. That's an atestment of the craftmans you are. I can't say THANK YOU enough. You will always get my business and referrals. All my best to the entire Team at Herb's!
Lynn O
2/7/2018
Lance W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent communications ... proactively that kept me informed without having to call myself for updates.
2/7/2018
Jesse B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is my 3rd time using Herb's and I'm continuously impressed with your customer service!!! I'll highly recommend your shop to anyone.
2/7/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gotta dry the floor mats and windows, but good job on everything else :)
2/6/2018
Danny H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My turn signal isn't working properly
Paint and repair is great
2/4/2018
Leon B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Clean interface. Good people. Excellent service. Repair work appears very good
2/3/2018
Victor E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jesse took great care of me and getting my car back to mint condition hank you. Everyone was very friendly and attentive. That’s special and will keep me coming back.
2/2/2018
Amy G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Car was delivered with a none working door (front passenger door would not open from inside). I also noticed that a small trim piece (access hole cover) in the inside door release area was hanging loose. Vehicle had to be returned for repair. It would have been nice if the vehicle had been inspected for proper function before I picked it up.
2/1/2018
Alvanus C. VERIFIED CUSTOMER
Vehicle Make : Saturn
I was very pleased with the work done , moved here in July, and they even cleaned it .for me. I have not be in an accident in year Thank you all I was very pleased
2/1/2018
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was lied to by John who handled my car claim. It set alot of billing up. I must be reimbursed. I must see the police report.
2/1/2018
Steven F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Doug went the extra mile for me. Picked up my car tonight. He actually came back to the shop at almost 8pm as my flight home was delayed. What a great display of service!!!
2/1/2018
Armand F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My tires were not aligned, my flood light was out, and my fender was not put on properly when I got it back. Thy had to order me a new fender and I have to turn my car back in for something that should have been done the first time.
1/31/2018
Aimee P. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was so polite and helpful, from Logan at the front desk to Jesse calling me and giving me updates on my car on a daily basis. When I picked up my car it was extremely clean on the inside and out. It looked like the carpets had been shampooed and vacuumed! I would definitely recommend Herb’s to friends and will be going back there in the future for any of my car needs! Thank you for a great experience. I am highly satisfied!
1/31/2018
Mary C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always kind and polite which is a major plus! The work done is quality! Thank you!
1/30/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy with your service.
1/30/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs are great - the car looks good as new. The issue was that I was promised regular updates and did not receive any until I asked. It's not a big deal but that is the one thing that could have gone better with my experience. No contact is needed.
1/29/2018
Tommy J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job friendly people and fast service. Had it ready 4 days early.
1/27/2018
Alan L. VERIFIED CUSTOMER
Vehicle Make : Scion
good communications on status of the work. Quality work on the car.
1/27/2018
Kristeen G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good job everyone was friendly
1/27/2018
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All went very well. Timely repairs completed when promised.