Your team did a great job I'm so satisfied. God bless you all. Thanks again.
4/22/2018
Bowlin.marsha Bowlin,danny. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I received updates during the time my car was in for repair. It was ready for pickup exactly when I was told it would be ready. Amanda explained all the work that was done when I picked up the car and it looks great. Thank you.
4/21/2018
Bennie L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Should have got here a long time ago.
4/21/2018
Talia B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and delivery of my car / pick up of rental car is exceptionally helpful and appreciated!
4/21/2018
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I had the absolute best experience with Herbs! The customer service and communication by Gina was far supperier than anything I have ever experienced! The entire process was quick, easy, and 100% satisfing! I would highly recommend Herbs to all my friends, family, and complete strangers! I will be your spokesperson as well! Since us teachers don’t make a lot ????! Thanks for allowing be to brag on your team there!
Sincerely, Jen Rappaport
4/21/2018
Garland M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job on my car.
4/20/2018
Julie D. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm generally satisfied with the overall body work and was very impressed with how you delivered the work on time. Staff was very professional and pleasant to deal with as well. Unfortunately, we didn't receive any updates about the status of the repairs and when we called to check on it, were surprised to hear is would be ready that same day. It would have been nice to get a notice the day before so we could arrange our schedule accordingly. With regard to the work itself, we accepted the vehicle and learned after we left the side mirror controls didn't work. Our schedule was too busy to allow us to turn around and return it then and now we have to bring the vehicle back in to get them working properly. Additionally, the rear right window gasket was not installed evenly and we're just hoping it evens out on it's own. Even with this, I'm still very impressed by how good the overall repairs turned out and Herbs is still my preferred paint and body shop.
James Dulac
4/20/2018
Troy P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great quality work and customer service
4/20/2018
Montrelle M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent body work . Timely repair
4/20/2018
Kelli K. VERIFIED CUSTOMER
Vehicle Make : Ford
Jessie at the Mockingbird and Saul the USAA liaison we’re both fantastic. I appreciated the updates regarding the status of my repair.
4/20/2018
Linda R. VERIFIED CUSTOMER
Vehicle Make : Acura
Jason and staff were great. Jason understood my situation and took care of my car within my time frame. Best experience I have had with car repairs.
4/20/2018
Balak M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good work.
4/19/2018
George P. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse along with technicians worked to keep costs down yet maintain their estimated completion schedule.
I am impressed with their operation and can see why my carrier State Farm recommended them.
There are two rental car operations there that make it simple for clients to get in and out in a short time.
Thank you Herb's for a great experience!
4/19/2018
Pilar V. VERIFIED CUSTOMER
Vehicle Make : Toyota
100% satisfied with the professional, and courteous service I received from Mr. Frank Gonzalez. You should be very proud to have such good employee in you shop.
4/18/2018
Karen Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone we interacted with was very helpful!
4/18/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was great. Car is perfect & was very clean! Enterprise lady was great also! PDR guy did a great job! Fine facility! We won’t go anywhere else!
4/17/2018
John H. VERIFIED CUSTOMER
Vehicle Make : BMW
Very quick service and the car looks great!
4/14/2018
Shivesh K. VERIFIED CUSTOMER
Vehicle Make : Toyota
NA
4/14/2018
Ladan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Frank was extremely helpful
The only thing I noticed was there was a diconnect
between whoever was posting email about job completion date & what I was being told
I got daily feedback that my car was going to be ready 4/17 when in fact when I spoke with Frank he assured me it would be ready no later than 4/13
Which iit was This diconnect makes it hard to plan otherwise I was satisfied