Search

Real Reviews from VERIFIED CUSTOMERS
Bradley S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very quick turnaround on the repairs. Much appreciated.
5/1/2018
Changguang W. VERIFIED CUSTOMER
Vehicle Make : Honda
I am extremely satisfied with my repair experience with you in a timely manner. Thank you.
5/1/2018
Gene G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very easy process from start to finish. My truck looks great again.
5/1/2018
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Kia
Bre is 110%. We have used you guys many times and she tops all of the service advisors!
5/1/2018
Pauline B. VERIFIED CUSTOMER
Vehicle Make : Ford
The work done on my car was complete and I was very satisfied
5/1/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Gina is very focused on the customer experience and delivering a quality end result.
4/29/2018
Courtney B. VERIFIED CUSTOMER
Vehicle Make : Dodge
There are still outstanding issues with the car. I will not be satisfied until EVERYTHING IS FIXED.
4/29/2018
Paul S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Aaron kept me informed on my car’s status and the work done was very good. I’m very satisfied.
4/28/2018
Siamak T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Herb’s staff team are very professional and did a great Repair job on my car. I was kept inform on repaircopletion status almost daily and was very satisfied with the quality of their work. Thanks to Sandra and Gina for their superb coordination with highly skilled Technicians and great job. ???? Regards, Sam Tajahmadi
4/28/2018
Cloris S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The customer service is AWESOME!! Amanda was courteous and provided great communication. I was totally surprised and grateful for the same day service. Thank you!
4/28/2018
C M. VERIFIED CUSTOMER
Vehicle Make : Toyota
So friendly and always updating the status. Quick turn around!!
4/28/2018
Christina A. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone, The Office / Administrative Lady that greets you at the front, and I apologize for not catching her name, along with Mr. Matt, and Ms. Ashley of Enterprise is a rare, and precious gemstone breed in regards to service. I was so pleased with that alone, and my car is just glorious and immaculately finished. I love this company of folks. Thanks so very dearly and much. Christina
4/27/2018
Eric A. VERIFIED CUSTOMER
Vehicle Make : BMW
Looked like brand new
4/27/2018
Nathan T. VERIFIED CUSTOMER
Vehicle Make : Kia
I've had my car repaired 3 times in the past for hail damage. This is the first time I have taken my car to Herb's in Frisco and I'm so glad I did! The entire process was painless and easy. The service advisor, Jason, was very professional and friendly. I was updated with daily text messages and the general manager even called me just to check in. My car was ready in **** week and it is beautiful. I am super happy with my experience at the Frisco location and would definitely use them again for any repairs. Thank you!
4/26/2018
Martin &. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great
4/26/2018
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service great job. Thank everyone for such great work!!!
4/25/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the time frame (one day!) I loved the results!!
4/25/2018
April W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very responseful and very helpful
4/25/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I worked with was very professional, especially John McLeod. I dropped off the car at 7:00am and it was finished by 5:00pm the same day. The repair work was done in record time and my 4.5 year old car looks brand new. Herb’s was recommended by several friends and and I will recommend also. Great service and work. Susan S
4/24/2018
Steve G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything so far has been great. Waiting to hear back for coordination of exhaust tip installation
4/24/2018