Great office staff. And fantastic communication with the updates on the progress on my car.
5/11/2018
Juan J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Work was not completed. Protective panels under the car were not properly secured.
5/11/2018
Eric W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amanda was great!!
5/11/2018
Mark K. VERIFIED CUSTOMER
Vehicle Make : Ford
Service is always great and the work looks great! Finished two days ahead of schedule!
5/10/2018
Alan G. VERIFIED CUSTOMER
Vehicle Make : GMC
Fantastic. Start to finish! Thanks!
5/10/2018
Paul J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Pete Fitzsimmons was great. Explained what was damaged and explained the estimate. Car was ready and clean. Great job done by the repair techs.
5/9/2018
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience all around. Nice employees. Thank you
5/9/2018
Joe W. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding and exceeded expectations! Everyone was great from my first visit for the estimate to the completion that was finished well ahead of schedule. I was rear ended and went through another insurance carrier. Coordination was perfect as was the rental car connection. Simon and the team were truly great. I hope I never need body work on my car again as I, like everyone, would rather avoid an accident. However, I’m going back to Herbs if I’m in another. And the best for last: the car looks great! Well done!
5/8/2018
Paul O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Aaron & Connie kept me updated all the way. Our car looks like new & was ready when promised.
5/7/2018
Sanjay B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and very fast!!!
5/6/2018
Julie H. VERIFIED CUSTOMER
Vehicle Make : Honda
The service at Herb’s was outstanding. Thanks for the good job, the speedy turn around and for the nice, unexpected cleaning and vacuuming of the inside. All of your hard work is greatly appreciated!
Sincerely,
Julie H
5/6/2018
Maria U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was satisfied even though I had expected a surprise repair of involving a minor dent on the hood of the car even as courtesy or complimentary service.
5/6/2018
Curtis M. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason Brassfield was absolutely to work with, kept me up to date and made everything got done. The Text messages with the status of the work, is awesome. Allows you to know where your vehicle is in the repair process. Overall a wonderful experience
5/5/2018
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding personal communication throughout the
entire body work scheduling situation.
I really appreciated the updates via phone and text
Messages. Thank you!
5/5/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Van repaired at Herb's #3 in Richardson. They went out of their way to ensure this work was done properly using quality parts (in our case OEM parts). They were genuinely concerned about getting our van back to us as soon as possible. Our van was finished days ahead of the original estimated schedule and the repair work looked like new. I will be returning to this Herb's for any future body repair needs.
One suggestion: the headlight assembly that was replaced had some small scratches on it. Please check for these things before installing the equipment.
5/4/2018
Lara P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful service!!!! Thank you!
5/4/2018
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Honda
To have the repair completed in **** day was better than we had any right to expect. The entire experience was smooth and hassle-free.
5/3/2018
Chase M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Saul, Jeff, and the rest of the team put great care into ensuring that the repair job for our Jeep was done correctly and in a timely manner. We discovered them online - they had the highest rated service locally. I can confidently verify that they achieved this status for good reason. They go the extra mile and we will do business with them again in the future.
5/3/2018
Joshua W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service and my car looks better than it did before it was wrecked.
5/2/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Herb's handled everything. Made it very convenient