John Guajardo at the Mckinney location did a great job. Explained the process for hail damage repair, kept us updated, then went over the warranty policy in detail. The vehicle was detailed to perfection inside and out. I would recommend John and Herbs to anyone interested in first class paint and body work.
Incidentally, the Herbs lobby is nicely set up for customer comfort, and the retro-1950’s theme of their organization (brochures,cards, etc) harkens to their 60 year tradition of family-owned business value and service to their customers. It’s not hype...it’s genuine!
7/2/2019
ANGELA K. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Thank you for the excellent service that we have received! I have recommended you to family and friends!
7/2/2019
MICHAEL S. VERIFIED CUSTOMER
Vehicle Make : DODGE
Very well done
6/30/2019
KAREN J. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Great job! In the 6 months since I moved to Dallas I've been in 2 accident that were not my fault and worked withState Farm on both. You're shop was recommended as a "preferred about" and I'm so thankful. Everything was repaired wonderfully and although it took longer than estimated, I am definitely satisfied. Brian even delivered my car back to me when I was working since ire had taken longer. Thanks so much!
6/30/2019
Gary K. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Good customer service
6/29/2019
MICHAEL R. VERIFIED CUSTOMER
Vehicle Make : GMC
Jeremy did a great job. Both mine and my wife’s car were exceptional
6/29/2019
WILLIAM H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
K
6/29/2019
KIMBERLY K. VERIFIED CUSTOMER
Vehicle Make : MINI
John my service tech was great, he consistently updated me and assisted me with some extras I ask for. The job was great and timely.
6/28/2019
Manuel M. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Nice job on repair. Alice also pointed out some other unrelated issues I need to look into that I was totally unaware of.
6/28/2019
LEONARD H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
We're very happy with the work your firm did on our Hyundai Azera. The repaint work seems excellent. Your staff was quick to respond to our needs, courteous and kind and helpful in every way.
6/28/2019
Chris P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The only issue I had was the car was promised on a certain date but I never got a text saying it was ready or delayed. I called back 4 days later to check and it was ready. Would have liked to have received a call or text saying they were still working on things.
6/27/2019
NEVA R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very clean car when I picked up. Repair looks good. Employees very nice.
6/27/2019
DARRIN H. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Herb's Paint & Body did an excellent job on my car. The customer service and experience was 5 stars. I would definitely recommend their services.
6/26/2019
STEPHEN M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
They were very professional the gentleman that checked me out was very nice and helpful
I will use you again
6/26/2019
RANDY A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The staff was friendly and professional. It was very busy but I still felt like they were taking time with me. My car looked great.
6/25/2019
Maurice S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you for your speedy service. You made everything go easy!
6/22/2019
SCOTT S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you for the great work and for keeping us up to date on the progress and delays.
6/21/2019
DEBRA B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I would of generally taken my car to park place for the repairs needed.. I was pleasantly surprised with my car repairs, if I ever needed ( saying that, I hope not ) body shop repairs, I wouldn’t hesitate calling them., they get an A+ from me.. thank you all that helped me out with my car repairs.. I appreciate all the updates.. Debra
6/20/2019
JEFFERY D. VERIFIED CUSTOMER
Vehicle Make : BMW
I wasn’t immediately totally satisfied but after the continued efforts of John McLeod and his success getting our cars system covering the windows, convertible top and lights to work. The body work was fabulous but the big deal was getting the car back to normal.