You were prompt at fixing the car. You answered questions concerning the repair. You were also friendly in the office!
6/14/2018
Linda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs looked great and customer service from Sandra was awesome.
6/13/2018
Benjamin F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Finished a day early and one of the easiest auto repair experiences I have ever had
6/13/2018
Julie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and professional. Process was seamless and convenient between the rental car pick up and drop off. Service and overall experience exceeded my expectations and was a very unexpected, pleasant surprise!
6/12/2018
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You got the job done so quickly and I was able to go on vacation just one day later than I had planned. Everyone was so nice and had great customer service which is sometimes missing these days.
6/12/2018
Broderick M. VERIFIED CUSTOMER
Vehicle Make : Honda
Bryn and Josh have been amazing and made the process smooth.
6/11/2018
Terronce R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very pleased with the service at Herb’s paint and body. They made the process easy and communicated the whole way. Thanks
6/10/2018
Linda W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The car looks great. Jeff could not have been nicer and everything was done on schedule or sooner. We really appreciated the frequent status updates. This is our second time using Herb's auto repair and we have been totally satisfied both times. Keep up the good work, guys! Thanks again! Linda W
6/10/2018
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were pleasant to deal with. Don was great to deal with and it was ready in just one day. The whole team was great.
6/9/2018
Scott J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Fantastic service! Don is awesome! Car looks like new!
6/9/2018
Antao.barbara Antao,harold. VERIFIED CUSTOMER
Vehicle Make : Nissan
Front desk staff was super. Friendly and efficient. I felt at ease.
6/9/2018
Richard G. VERIFIED CUSTOMER
Vehicle Make : Honda
Herb’s is always kind and accommodating! Thank you for a job of excellence! Your receptionists are also amazing! Thank you for caring!
6/9/2018
Edward M. VERIFIED CUSTOMER
Vehicle Make : Nissan
No found out didn't fix everything. Explained that there was a fluid leak and we thought it was from windshield wiper reservoir when my wife dropped it off. When I got home and tried to fill the reservoir all fluid leaked out.
6/8/2018
Duane P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Super responsive.., great customer focus!
Accidents are no fun.., but Jeremy and team did a great job making it less painful....
6/8/2018
Mike R. VERIFIED CUSTOMER
Vehicle Make : Jeep
The communication was excellent, Don was great and the workmanship is top notch. I also appreciate that Herb's works closely with State Farm which made it easy on me. While I hope I don't need repair in the future I will definitely bring our cars to Herb's if needed.
6/8/2018
Faith B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Texting this question at 7 AM is inconsiderate and stupid.
6/7/2018
Byron H. VERIFIED CUSTOMER
Vehicle Make : Honda
I needed to fix my car after my first wreck ever. The Herb’s McKinney team was so helpful and kind every step of the way. I didn’t know how long it would take to fix my car, but I got text updates from them and it only took a week. I would recommend this shop to anyone and I will return if I ever need it.
6/7/2018
Ken A. VERIFIED CUSTOMER
Vehicle Make : Acura
Amanda was very professional & super nice! Car is completely done to my satisfaction & the paint matches perfectly! As I would expect as I’ve taken many cars to Herbs #3 over the past 20+ years! Great job & on time as always!! ????????????????
6/6/2018
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The process went smooth and was efficient. It was like a cool summer breeze that was hear for a second and gone the next.