I mentioned that I thought the alignment on the hood had been impacted by the accident. This was resolved as well as the minor bodywork on a front fender. Paint is a perfect match. The people I came in contact with were all very professional and listened to my concerns. Great job all the way around!
7/17/2018
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Frank Gonzalez was amazing! He is a true professional who embodies creating an exceptional customer experience. My experience was seamless, easy and timely. The work done to my car is immaculate. I will definitely recommend this body shop to anyone who needs this type of work. Job well done!
7/15/2018
Valerie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Each person with whom I interacted in the transaction was incredibly professional, knowledgeable, helpful and capable. The work itself was done perfectly. I chose Herb's because of your excellent reputation and your commitment to the local community in charitable works. Thanks!
7/15/2018
Kirby W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Every time I have used Herbs the people have always been outstanding. Thank you very much!
7/14/2018
Wayne T. VERIFIED CUSTOMER
Vehicle Make : Audi
The entire team was very professional, knowledgable,
and took pride in the job of repairing my car.
Thank you for a job well done.
7/14/2018
James P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always thinking about the customer.
A well thought out process start to finish.
7/13/2018
Troy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The updates about the readiness of my car was appreciated. Good service. I will always use Herbs for any repairs.
7/13/2018
Wayne D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was most helpful friendly and work was completed ahead of what I ex
7/13/2018
Lent K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication during the repairs
7/12/2018
Alicia O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied with the quality of work done on my car and the whole process, including getting a rental car, was so quick and easy! I really appreciated the level of professionalism during the whole process and would recommend Herb’s to everyone I know!
7/12/2018
Bj M. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair work done by Herb's was good. However at pickup of vehicle the car was dirty of bondo dust both outside vehicle and inside cabin. Vehicle looked as if only the repair side of car was washed / cleaned. In addition the engine bay of vehicle was covered in bondo dust everywhere. I brougnt it up to the attention of Emmanuel which he rushed to have issues I brought up somewhat addressed. I feel like the attention to detail is not high on the priority list there. Overall I honestly don't think I would use Herb's should similar services be needed in future.
7/12/2018
Latasha H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just continue to do all that you guys are doing. We were completely satisfied with your services from when we first step foot into the building acknowledging our presence or to get setup for a rental car and to continue to update us on the status of our vehicle, to see the end results We have no complaints...Great Job !!! Herb’s to a service Well Done !!!
7/12/2018
Gary F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Frank **** did an excellent job of coordinating the repair which was better than new. Car wS finished a head of time and cleaned inside and out. Very impressive work.
7/12/2018
Steven B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job done in a timely manner!!!
Friendly and on point updates on the vehicle!!
Thanks!!
7/11/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very good job and was completely extremely quickly
7/11/2018
Shasta S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome customer service
7/10/2018
Joann O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completely satisfied!
7/9/2018
Larry B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great system and fast repair. I like the tracking feature for job progress.
7/8/2018
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and quality workmanship on the repairs to my vehicle.
7/7/2018
Matthew T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service as always. Repair was completed a day early as well. Highly recommend Herbs Richardson.