3 small chips in hood that weren't there prior to bringing my car in. I was told that they were rock chips when I picked up my car and pointed them out but I know that they weren't there preciously. Repairs were fine.
9/15/2018
Diane M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Herbs in Frisco more than exceeded my expectations. Thank you for providing a extraordinary experience!
9/15/2018
Andy K. VERIFIED CUSTOMER
Vehicle Make : GMC
The rear bumper is misaligned on the passenger side. I pointed it out to the representative at pickup and he stated that it was due to a bent bracket from a previous accident. The car has never been in an accident prior to this one, and regardless, the car was in the shop due to a rear bumper impact. There was no reason for it to be misaligned upon pickup. The vehicle was not returned to me in an acceptable condition - it should have looked as it did before the accident.
9/14/2018
Sarthenes A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Extremely nice and great customer service.
9/14/2018
Susan C. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff were courteous and thorough and the car was ready earlier than expected and the work was excellent!
9/14/2018
Ron P. VERIFIED CUSTOMER
Vehicle Make : Acura
Complete satisfaction with overall customer interactions and quality of work!!
9/14/2018
Michael V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice job by all involved. I did miss out on receiving updates for a while due to the wrong email being used but all worked out in the end. Thanks again and nice job on the car.
9/13/2018
James R. VERIFIED CUSTOMER
Vehicle Make : Lexus
John is a real professional! I’ve dealt with him on numerous occasions and he has given me outstanding service.
9/13/2018
Peggy O. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely 1st Class service . . . . from the Estimate to the pick up ahead of the initial potential completed time! Friendly helpful people who do excellent work all with pleasant personalities!
9/11/2018
Lacretia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the communication I received on a regular basis regarding my repair. It was ready exactly when they said it would be.
9/8/2018
Elda C. VERIFIED CUSTOMER
Vehicle Make : Acura
The service was great!! Thank you so so much!!!
9/7/2018
Donald W. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair of our Ford Expedition for hail damage went very smoothly and we are completely satisfied with the work that your shop did in restoring our vehicle to its pre-hail storm condition. Thanks for a job well done.
9/7/2018
Dewet.dennis Dewet,patricia. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent serviced
9/5/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Craig was fantastic. He kept in touch with me as requested, the repair work looks flawless, and when my car was returned to me (earlier than expected), it was cleaner than it was when I dropped it off. My sister, Diana George, recommended your location based on work you had done with her Jeep, and I couldn’t be happier to say that I will be doing the same. Getting repair work done is not usually a joyous occasion, but I must say Herb’s—and especially Craig—exceeded all my expectations. Thank you so much. John C
9/5/2018
Fantastic . VERIFIED CUSTOMER
Vehicle Make : Ford
It make lots nose new it never did be for and light are on the dash that water never thir be for it got hit
9/5/2018
Anne B. VERIFIED CUSTOMER
Vehicle Make : Mazda
This car was nearly brand new and my teenage daughters car. It was very important that it was fixed to perfection. Which we believe it was. Thank you Jesse for taking good care of us.
9/2/2018
Gus E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were better than promised. The car looks great. Thanks!
9/2/2018
Billy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really liked how great a job they did on my repair.
9/1/2018
Debra D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The tail liftgate does not open. Paint doesn't appear to match
9/1/2018
Derek D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everybody was very professional and friendly. My car looked excellent when it was finished! Brian Lowe, who was assigned to me at the Frisco shop also did a great job!