Jerry Taylor was very polite and helpful. Made me feel at ease after having a wreck. Answered all my questions and kept me up on every step of the way.
11/10/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and great communication along the way. Really nice that there’s a rental car place on site that was also very good. I will highly recommend Herb’s.
11/9/2018
Cheryl T. VERIFIED CUSTOMER
Vehicle Make : Jeep
The communication on the repair time vía texts and phone were completely inaccurate. The car was ready sooner which was good but tgectextung system is useless.
11/9/2018
Alfred S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From beginning to end, the experience was perfect. Most of our interaction was with the receptionist. She is a fantastic representative for Herbs. Her kind and caring personality coupled with her helpful demenor make her the perfect face of the business. Thank you to everyone for the quick service, the timely updates, and the quality work. I couldn't imagine trusting anyone else with our repairs.
11/9/2018
Fred N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks so much! I feel that the cost was reasonable and done very well. I was also thrilled that my car was delivered to my home. Since I have been ill with fever, it was such a blessing to stay home and have it delivered. Thanks again. R. Ransdell
11/9/2018
Bobby H. VERIFIED CUSTOMER
Vehicle Make : Buick
Employees are always friendly and so helpful. We would never go anywhere else for repairs!
11/8/2018
Beverly L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and efficient. It was a good experience and I will recommend Herbs to my friends.
11/7/2018
Cynthia P. VERIFIED CUSTOMER
Vehicle Make : Honda
Every one was great to work with but I answered no to this question because I noticed after I left, the passenger side fog light - the bumper was repaired and it’s not snapped completely back together correctly. Very slight but I noticed it after I left and the shop was already closed.
11/4/2018
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer service!
11/3/2018
Brenda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks fantastic!! John and staff were very polite and I love that I received text updates throughout the process to keep me in the loop. I am beyond happy with the service I received and will most definately recommend to family and friends!
11/3/2018
Rosa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Y’all did a fantastic job with everything. Thank y’all for yalls good work. My Toyota looks great!????????????????
11/2/2018
Lori Goff. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome Awesome Service as always
11/2/2018
Cecilia O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and communication! Enterprise car rental on-site a plus. Reduced my stress! My car looks great! Very happy with my experience at Herb’s. Thank you, Jeremy and crew!
11/2/2018
Tamiko P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the service I received at Herb’s. From Josh at the front desk, to the insurance liaisons, and the Enterprise associates, everyone was courteous, professional, and made me feel like a valued customer. It was nice to receive a call from Tom, the GM, who made sure he contacted me to make sure everything was going well with my repair.
11/1/2018
Basil I. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Friendly staff, great service done in a timely manner. I'm grateful for Jason's help throughout the process.
11/1/2018
Phillip M. VERIFIED CUSTOMER
Vehicle Make : Kia
This is the 4th or 5th time I have used Herb's and I always get great service and results. Thanks to O.J. for taking care of everything. The car looks great.
10/31/2018
Victoria G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome staff!! Kept me up to date on the repairs and when my truck was going to be ready to be picked up. Definitely recommending them to family and friends!
10/31/2018
Sam D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service!
10/30/2018
Paige F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love that you detailed the car! That made my day!
10/27/2018
Renee L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very professional, organized and friendly.