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Real Reviews from VERIFIED CUSTOMERS
John B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have always counted on Herb's for outstanding work in this area, and #3 and Grant Shafton did not disappoint. Great work guys.
10/6/2013
Mark J. VERIFIED CUSTOMER
Vehicle Make : Nissan
My CSR, Joe Williams, was professional, informative, and I would highly recommend him. The body work on my car also looks great. Your guys did a great job.
10/2/2013
Dan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marty helped and understood my situation and got my truck finished much sooner than anticipated. He knew I needed it and the Herb's team delivered. Truck looks great and will always recommend your group to anyone that asks. Great job guys.
10/2/2013
Sherilyn W. VERIFIED CUSTOMER
Vehicle Make : Buick
I thought Brin was especially polite every time she tried to call us. I guess we shouldn't leave thYou've a great team.e cell phone in one room and go to another! She was gracious and sweet. Josh was helpful and courteous also. I don't remember the tall man's name but he helped us and we weren't even his customers!
10/1/2013
Robert P. VERIFIED CUSTOMER
Vehicle Make : Ford
Work done in four days; beautiful work; business manner and fashion thereof; rental car return form Herb's to Enterprise; Grant takes care of you; I also appreciated two cold root beers too! :) Thank you for your service when needed over the past 20 years. Pastor Robert C. Preece and Linda.
9/29/2013
Jill J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My Venza looks great! I appreciate the detail that was given for the repair. Thanks!!!
9/29/2013
Keri B. VERIFIED CUSTOMER
Vehicle Make : Honda
I wanted to say yes because this doesn't exactly reflect on the quality of work you've done and everyone was super nice. I would definitely recommend your shop to others. My battery was not connected very well and my van wouldn't start. Just a detail you might want to double check in the future.
9/29/2013
Gary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Too good to be real.
9/29/2013
Robert M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work done on my car was outstanding unfortunately the floor mats in my car were misplaced. They were just some low end rubber floor mats used to protect the nice carpet floor mats but nonetheless missing when I picked up my car.
9/29/2013
Wendy M. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole team did an amazing job. I had the pleasure if interacting with approximately four people from Herb's, and all of them did a fabulous job. I appreciated the texts that I received that kept me updated on the progress of my repairs. Jeremy **** was very knowledgeable and friendly. I will recommend Herb's to friends of mine in the future.
9/27/2013
Robert B. VERIFIED CUSTOMER
Vehicle Make : Audi
We appreciated the email updates during the repair process.
9/27/2013
Roger F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, good customer service and completed the work in a timely manner.
9/20/2013
Chanson B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Grant took really good care of me. I will definitely recommend anyone with body repair needs on their vehicle to Herb's. And specifically to Grant. Thanks for all your help.
9/16/2013
Melanie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Odd thing -- When I checked my car in, I got the initial email that you would be sending me status updates, but I never got any. I picked up my car on Friday, and Saturday I got the same message again--and you don't have the car anymore. You may want to check your system. Otherwise, just like the last time, Herb's did an excellent job fixing my car. I will always recommend Herb's #3 to anyone needing auto body repair.
9/15/2013
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service reception friendly courteous yet professional. Sets the tone. Liked the daily updates. Work quality high. Car looks great. Full car detailing is a nice touch. Appreciated Service advisor (Tim) taking care of rental return. Again nice touch. Overall Herbs appeared to be an efficient customer focused quality facility.
9/14/2013
Victor K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very kind, respectful and professional individuals. Keep it up!
9/12/2013
Veronica P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate Joe Williams so much. He was kind, helpful and courteous at all times. Because of the way I was treated, plus the great work you did on my car, I will certainly recommend Herb's to my friends.
9/7/2013
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Herb shop did excellent work and Joe Williams was very helpful and informative from the start to finish. Thanks to all that work to fix my car.
9/7/2013
Cindy J. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very friendly and professional
9/6/2013
Clint C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job.
8/31/2013