Herb's Paint & Body Shops Corporate

Although the Gail repair seems to be done well and everyone was nice and courtesy etc.... However when picking up my car I noticed a 4 inch scratch with nickle sized paint chip on back right corner of my car. I notice before I drove off and went back inside to ask about it. It was wierd as the person helping seemed prepared for me to ask and stated let me show you a picture of it. I looked at picture and had date stamp the same day I dropped the car off. I realize that it's procedure to take pictures on drop off just for this reason. I just bought this car a month ago and seems wierd I didn't notice that scratch prior to dropping it off. At any rate I drove off thinking not much I can do. My wife got home and walked up to the car and noticed 1st thing. It wierd that when I went in to ask about the scratch that he said oh, that was like that when you dropped it off and we have pics. So he remembers all the scratches he takes pictures of everyday on each car? I could understands if he said let's go check the pictures,but he said oh yes I can show you pictures it's a small possibility the scratch was there and I never noticed on my new car, but seems more likely herbs accidentally scratched car the same day u dropped I dropped it off and not admitting it. I would like to talk to someone about this

Everyone was very courteous and the car was ready sooner than I expected. Thank you!

Quality of the work was top notch. Pete did a great job in processing my claim. I will recommend Herbs to others.

I would like to thank Grant for all his help throughout the process.

Craig kept me informed of my vehicle's status along the way and was always professional, polite, and courteous. The work to the vehicle seems top notch and I would recommend Herb's on Coit anytime any one needs that type of service.

Great pepole

Appearance is great. Service was exemplary. Somehow the door electrics were reassembled scrambled. Window doesn't auto-ascend. Lock button outside isn't connected. I have an appointment to get it looked at in the morning.

Herbs #3 has been my go-to team since the 70's. Grant takes excellent care of me! Ken

Brett was great from beginning to end! The car looks great!

Very pleased with work and especially timeline work was accomplished..great people..9

My mother Barbara L

Repair was excellent. Grant kept us up to date on repairs. Service was excellent.

Dirty boot prints left inside car on door sill

Great work herb.... Carla W

I was very impressed with the service and personnel. Everyone I dealt was professional and courteous.

It was a really rocky start but after that hump everything was very professional and was notified frequently with updates on the car. I will return but will only want to work with David. He was able to figure out the mess up and able to move me forward instead of having to wait a whole week

Herb's exceeded my expectations especially in regard to the customer service. Abraham took great care of me and I have already recommended Herbs to a friend.

Excellent repairs

I could not be happier with the service from Herbs. From the moment I walked in the door I met the nicest people. They treated me like I was the only customer they had. The communication and care throughout the process of fixing our car was amazing.

From the moment I brought my Honda Civic to Herb's I felt special. John McLeod was friendly, informative and kept me appraised of the status of my vehicle throughout the process. My vehicle was ready when promised and looks great! I will recommend Herb's Paint & Body to all my friends and family.