I was impressed from the minute I walked in. The service man who helped me was so polite and welcoming! I was kept up to date on the progress on my car and it was completed in a very timely manner! I would recommend Herbs'
11/23/2014
Thelma L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Polite, prompt, professional! Thanks for helping me through a trying experience!
11/23/2014
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Honda
I received the best service and the work done to repair my vehicle was wonderful. I was kept informed daily on the progress of the repairs. This is the best experience I have ever had. I will always use Herbs in the future. Jeremy was great and kept us informed. This experience was a perfect 10!
11/23/2014
Lana A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The customer service I received was outstanding !!
11/23/2014
Devin C. VERIFIED CUSTOMER
Vehicle Make : Scion
Very fast and friendly service!
11/20/2014
Misty B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank YOU. This is the second time I've worked with Herb's, and I just want to say that you guys have a spectacular team! Quality of work, timely turn around and most of all...customer service. A
11/18/2014
Carl C. VERIFIED CUSTOMER
Vehicle Make : Toyota
First, Jeff S. was extremely professional at the same time making me feel I was his most important customer. Next, I really liked the daily updates of the progress. Then, of course, the quality of the work and total cleanliness of the vehicle when finished. Also, the ease and friendliness of the Enterprise rental personnel was comforting. The whole experience was actually a pleasure.
11/15/2014
Linda V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks fantastic! Better than expected. Chis smhoyer is awesome!! I loved the text updates and the ease of getting a rental car. My experience could not have been more positive. I will recommend you to anyone who need auto body service. Thanks for being so great!!
11/14/2014
Rigoberto C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My csr/damage analyst Jeremy **** was excellent in informing me about my vehicle repairs. It was great customer service, the car was in and out of the shop with great updates on how my vehicle was going. I would recommend any one I know that needs collision repais to come to herbs in frisco.
11/8/2014
Jody K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome experience! Professional from start to finish and my car looks better than new! Jeremy was great to work with.
11/7/2014
****L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every employee is concerned and professional.
11/1/2014
Kay T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tell Jeremy that he was so very helpful in doing the estimate and going over all the steps in the process of restoring the car to its original finish.
As usual, Herbs Paint & Body will always have my recommendations to all who ask. Floyd Thiessen
10/31/2014
Alyson S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I needed to pick up the car earlier than the time I
was told it would be ready. Jeramy understood my
time problem and had the car ready sooner than I
requested. I appreciated the extra effort which made
my day go more smoothly. The car repairs were
great.
Lynn ****
10/31/2014
Ron H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This shop runs at a very professional pace--.
highly motivated and very well managed.
10/29/2014
Ramona O. VERIFIED CUSTOMER
Vehicle Make : Honda
The work on my car was excellent. My only concern is that customers should receive updates. I did not receive an update. I was called at. 3:30 on Friday that my car was ready. I had already left town for the weekend . I would have appreciated an update Friday morning and I would have changed my plan and left later.
Thank you,
Ramona O
10/28/2014
Kathryn R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fabulous service from start to finish!
The gentleman who detailed my car prior to delivery did a truly outstanding job!
My car has not bee this clean for years and years/--kudos to him and the entire team
10/25/2014
Tasha N. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done! I was running late due to traffic and Jeremy **** waited for me even though the office was closed. Great customer service and it was duly noted!
10/25/2014
Kenneth T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work. The car looks new. Many thanks.
10/25/2014
James E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Cindi was great. Not crazy about my hertz experience but herbs took good care of me. Did an awesome job on my car.
10/25/2014
Mike H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Don **** was very helpful with all questions that I had to ask.