There was good communication of the progress of the repairs. The repairs were completed ahead of schedule. The car looks great.
12/21/2018
Christina H. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish , Josh and Jeremy were so professional with a complete focus on customer service! The process was fluid, the communication excellent and the workmanship complete. Thank you! I would not hesitate to recommend Herb’s paint and body shop in ****to any one!
12/20/2018
Kathy E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jesse was great keeping me updated
on the repairs of my Toyota. He did a
very good job on my car and went out
of his way to even provide me with some
touch up paint for previous scratches
that I already had on my car. I found
him very easy to work with.
12/20/2018
Roddrick N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Isaac was great!
12/20/2018
Ashlee D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything looks great, it looks like a brand new car! Thanks
12/19/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : GMC
While I just picked up my car, I will need some time to totally evaluate. Preliminary observations indicate very positive results. Jermey was excellent. He went above and beyond to ensure things were done correctly. He took it it upon himself to go to a GMC dealer to verify how the fog lights were installed on new cars in order to compare those to how the repairs were done on my car. He even showed me pictures he took of the new cars for a comparison. You cannot ask for much more than that!!
12/18/2018
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The vehicle looks like new. Great customer service. Great communications during service
12/15/2018
Gary H. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and quality.
12/15/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Our car looks beautiful. I really appreciated the status updates too. The staff was very courteous and professional. A great experience overall. I will definitely recommend Herb's to others.
12/15/2018
Vilma B. VERIFIED CUSTOMER
Vehicle Make : Honda
From the first phone call your team was very helpful and returned calls and answered questions to great satisfaction! When at the shop the receptionist was very nice and Sandra Serrano the damage agent was wonderful and took good care of me..kept me updated on the work being done. GREAT customer service! I'm recommending Herbs to all my friends and family members. Thank you all for making this so smooth and painless! Merry Christmas and thank you all again!
12/15/2018
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very happy ????
12/15/2018
Douglas S. VERIFIED CUSTOMER
Vehicle Make : Ford
Herb’s can always be trusted to take care of your vehicle. It appears that the technicians did a wonderful repair job on my F250. Craig was professional and courteous and provided constant updates. We will always return to Herb’s if the need arises.
12/15/2018
Nathan A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Easy to deal with, very professional, repairs done with no hassle, quickly and to my satisfaction
12/14/2018
Laura D. VERIFIED CUSTOMER
Vehicle Make : Honda
My Pilot looks brand new! I really appreciate the great customer service and the text updates were helpful!
12/14/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Nissan
From Josh at the front desk to Jeremy who worked on my claim everyone was nprofessional and so nice to work with. It made a bad situation for me much better as everything went smoothly and without any issues. Thank you!
12/13/2018
Joe W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Extremely professional team at Herbs #8. Fast and friendly. The experience was seamless and the work was outstanding!! Recommended to all my friends and family!!
12/13/2018
Stuart L. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone acted professinally, and cummunicated efficiently to appraise me of the repair status. i would 100% recommend Herbs.
12/12/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service. Terrific quality. My service rep Jesse was on the job thru out my repair. Totally satisfied.
12/12/2018
Matthew F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Scotty (and Alex, who drove me home during the repair) were both great! Friendly and professional, and handled my required timeline with care.