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Real Reviews from VERIFIED CUSTOMERS
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast and friendly service. Would use again. Thanks!
1/23/2015
Lori P. VERIFIED CUSTOMER
Vehicle Make : Mazda
There is damage to the rocker panel under the door that was replaced. It looks like indentions in the metal caused by using a tool to pry the panel off. Angela said they would not have damaged it there because it is held on by clips. However, the damage was not there before. I had to accept it since she did not offer to replace it and because I cannot afford to be without a car any longer.
1/21/2015
Gina M. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike was a pleasure to work with. He was extremely helpful and professional. I will refer friends and family should they need this type of service.
1/21/2015
Rola B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Jeremy and his staff were professional, honest and helpful. They explained everything to me clearly and patiently, were courteous and kept me up-to-date on my car's progress and completion time. The car looks brand new. The rental car was available on time too.
1/15/2015
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy with the work Herb's did on my car, and appreciated very much that the car was ready a day early! John was very friendly, and I loved receiving the email updates. Thank you, Margaret S
1/15/2015
Tracey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. In time they promised.
1/14/2015
Roger F. VERIFIED CUSTOMER
Vehicle Make : BMW
The entire experience was hassle free. I never had to call & check on the status of my car because I was updated throughout via text messages. I was impressed with the service from start to finish! You have a customer for life & I'll definitely tell my friends about Herb's. THANKS SO MUCH!!!
1/11/2015
Gene M. VERIFIED CUSTOMER
Vehicle Make : Volvo
I am very pleased and happy with the job done on our car, it looks like a new car again, and it is clean inside and out. THANK YOU FOR A VERY GOOD JOB.
1/9/2015
Juan G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!! Angela was awesome!!
1/9/2015
Danny R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service,way above what was expected
1/9/2015
Demarcus J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very satisfied with the service & the goody bag was very good and thoughtful (specifically the picante sauce).
1/8/2015
Sharilyn G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service as usual????
1/8/2015
Judy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
1/8/2015
Sean C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient, updates automatic and helpful.
1/7/2015
Mandy D. VERIFIED CUSTOMER
Vehicle Make : Ford
Josh was friendly and helpful. The desk staff was, too, but I didn't catch her name.
1/7/2015
Pedro M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service was superb; second to nothing. I received an update almost every day. The service and the quality of the service was excellent. I'm extremely please with the job and I will recommend Herb's Paint & Body without hesitation. The lady who handled my case was extremely helpful. The team at McKinney was very helpful and I feel very please with their service.
1/4/2015
Phyllis C. VERIFIED CUSTOMER
Vehicle Make : Honda
All looks great
12/27/2014
Dane M. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very satisfied with the collision repair itself. The front bumper and paint work looks great. I spoke with my estimator about buffing out a spot on the driver side door. When I took delivery after hours I noticed it had not been completed. I was willing to pay for the service and was disappointed to see it was not done. Not a big deal, you guys do great work but would appreciate an option to come in and have it done quickly. Thank you and Merry Christmas!
12/24/2014
Lauren G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Josh was awesome and I loved the personalized messages from my car. It made it seem like I dropped my kid off at summer camp and you guys were taking stellar care of him up on Sunday. Thanks for a great experience.
12/24/2014
Travis L. VERIFIED CUSTOMER
Vehicle Make : BMW
The team at Herb's was phenomenal!
12/24/2014