Very well done. Customer service was great. Recently had other vehicle at another body shop and Herb's blew them out of the water. Jeff **** was great to work with.
2/16/2015
Kenneth D. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast friendly service. I liked that I was informed on the progress of my repairs.
2/16/2015
Philip C. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to thank Jeremy **** for making this a good experience, and in particular, the attention to detail in listening to what I wanted to have done, and ensuring that it was completed. When I had several concerns after some of the work was completed, Jeremy made sure these were taken care of. Thank you. Philip Cobb
2/16/2015
Theresa R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Initially, when the service rep said the truck was ready to pick up, there was a problem with window tint peeling off, but it was repaired the next day. Overall work complete ahead of schedule.
2/16/2015
Claudia E. VERIFIED CUSTOMER
Vehicle Make : Honda
Employees were very considerate and accommodating. communication and updates were more than sufficient. And the calls were NOT automated. They even washed the entire car! Good customer service. I've already told several friends about my good experience with you.
Thank you.
Claudia
2/16/2015
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good experience...
2/15/2015
Virginia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the special attention and customer service at Herb's
Thanks
2/14/2015
Gustavo P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
2/14/2015
Jeffrey F. VERIFIED CUSTOMER
Vehicle Make : Honda
Doug and the Staff were outstanding.
2/14/2015
Tiana W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I have accepted the car and did not intend to complain.
But, if you are asking me, here it is: Unfortunately, the end result is not as expected. The hood has not been replaced evenly: on one side there is s big gap.
Thank you,
Tiana W
2/13/2015
Debbie R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast and did a wonderful job
2/12/2015
Eric S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Josh Collins went above and beyond to get my car back to me quick and it looks great.
2/12/2015
Benjamin W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We really appreciate that the work was completed 2 days before the estimated completion date.
2/12/2015
Nicholas R. VERIFIED CUSTOMER
Vehicle Make : GMC
Great experience, truck looks great.
2/12/2015
Walter U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs are of excellent quality and beyond what was
expected. We were kept informed of progress every day and appreciated that. Just wish we had gotten estimate ahead of putting car in shop and especially in regards to how long had to keep rent car. Not satisfied with Enterprise charges.
2/10/2015
Cathy J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and friendly. Doug ****was so personable and helpful. I will recommend Herb's to others.
2/7/2015
Adam G. VERIFIED CUSTOMER
Vehicle Make : Jeep
NEVER NEVER NEVER GO TO HERB's NO. 8, slowest repair shop this side of the equator. Dropped off on 12-15 2014..... Just got it back on WEDNESDAY!!!!
20 updates at least. Over a month and a half later!!!! Go to herbs no. ****
2/7/2015
Chase W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks amazing, worked everything out with the insurance company I didn't have to do anything. Car was done a week early. Friendly staff
2/6/2015
Melissa A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jeremy is awesome and made the experience painless!
2/6/2015
Marilyn H. VERIFIED CUSTOMER
Vehicle Make : Ford
I am always Pleased when I pick up my car.
Everyone there says Hello, Smiles, are Friendly!
Jeff, the Gentleman that has handled my vehicle
goes over my receipt, gives me a chance to ask
questions. He then always takes me
to my car to check the repairs. Then always Thanks
Me for my trusting Herb's to do the Job. Always Happy!