Very satisfied with Joel and team. The communication was outstanding. The repair was done in one day, when I expected 3 or 4. Hopefully I never have to use an auto body company again, but if I do Herbs will be the first and only place I contact.
4/1/2015
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very impressed from start to finish at Herb's in Frisco. The receptionist was very friendly. She was on top of everything. She knew my name when I arrived. Jeremy **** wrote up my estimate and kept me informed throughout the process. The man who worked at Enterprise explained everything, had paperwork ready. I picked up my car, it was ready on the same day. The paint and body work was perfection. I was amazed. It is so wonderful to deal with a company that has excellent customer service and quality workmanship. I will recommend your company to everyone I know. Congratulations for getting it right from start to finish. I am beyond impressed. Thank you so much.
Jennifer H
3/31/2015
Sheila R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work!! Great customer service! I really appreciated the professionalism shown by Jeremy **** and Jeff ****. I will definitely refer friends and family for outstanding service from Herbs.
3/30/2015
Wallace H. VERIFIED CUSTOMER
Vehicle Make : Mazda
John McLeod did a great job.
3/30/2015
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service!
3/28/2015
Patrick F. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied. Joe did a great job and kept me informed. He saw that I got the car Thursday evening vs. Friday morning. Anther great experience at Herb's due to Joe! Thanks again..
3/28/2015
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Ford
The email updates were awesome. No need to call and check on your vehicle. It feels like you are in the loop through the entire process.
3/27/2015
Joe And. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Appreciate effort to find and plaint missing cover on front bumper
3/27/2015
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Kia
I like to say that Cindy Wright is just an awesome person. She kept me updated
like I asked and just such a super nice person. The work done was just just great. You can't even tell it was ever wrecked. The paint matched up perfectly! Overall it was just a great experience. I hope I don't have to do it again but if I do
I'm going back. Thank you all for making a bad situation a lot easier.
Thank you,
Shawn and Jennifer
3/27/2015
Dominique L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was done in a professional matter. I could not have asked for a better company to complete my auto repairs.
Sincerely,
Dominique
3/27/2015
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service and repair job! I really likes the emails sent to keep me updated too. Thanks guys
3/27/2015
James W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Loved that my car was clean when I picked it up! Top notch service!!
3/26/2015
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love y'all! I wouldn't go anywhere else.
3/25/2015
Barbara N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was great and repair was done quickly. Loved the status updates as I waited - nice!
3/25/2015
Prem O. VERIFIED CUSTOMER
Vehicle Make : Honda
great job Jeremey and team
3/25/2015
Jack B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly, customer satisfaction-oriented staff. Kept me informed during process
3/23/2015
Angella N. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service
3/21/2015
Jonathan D. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought the way Herb's way of keeping me updated by text was great. It did take a little longer, but I was glad they were taking the time in the repair work. I am very satisfied with the outcome of the job.
3/20/2015
David W. VERIFIED CUSTOMER
Vehicle Make : Kia
Don **** at Herbs #3 is the best. Definitely kept me in the loop with the progress of my auto repair. He fixed my car a couple of months ago when my kids wrecked my car and fixed it again with recent accident. For both wrecks of the same car, the car drives just like it did before the accidents. I can't say enough good things about Don. He's the best.