Auto Craft Collision Centers

Job done in a timely manner. Thank you.

Thank you very much.

The entire team was very helpful. Jason gave me good advice.

Loved how they updated me with text!!!

Work was expertly done, finished ahead of schedule

Team was very helpful and made for an easy process.

Repair and paint on top of truck blended in beautifully! I also Appreciated the updated texted msgs on the repair and when the repair would be completed- very professional

They called me to say my truck was ready. At that time i asked if they took AMEX, he replied yes and then i said great! i will have one of my guys come pick it up soon. The next phone call i got was 2 weeks later where they very rudely told me they would have to start charging us per day the truck was there. I apologized stating we had gotten busy and it had slipped our mind. I also stated i would like to pay over the phone. Thats when the guy went to get a female by the name of Candy who then VERY RUDELY told me there would be a 4% charge to use a credit card, which was not relayed to me before. So i said ok we will pay with a check then. She said they couldnt take MY check because "there was obviously a reason we didnt pick the truck up" implying my check would bounce. Which is a joke. I brought her a check that very day and she stated that there were several red flags with our situation....YOU CANNOT TALK TO CLIENTS LIKE THAT. Then they said they would call me as soon as the check cleared their bank so i could come get my truck....i waited for 3 days after the check cleared til i finally had to call them. Just terrible customer service and ethics. The Chupeck's have been around FH a long time and i cant believe they have a successful business after this. Word of mouth is strong in this town too.

The car looks excellent. We are very happy with the results of the work performed.

Great job

I will use your services in the future if needed and would recommend you to my friends and neighbors. Thank you

The people here are great to work with! The quality of work is fantastic. I don’t trust my vehicle to anyone else.

Jason and Stacey and the whole crew at Autocraft were awesome. I hope I don’t have to but if I ever need auto body repair down here in Gulf Shores area again I would definitely go to them

Thanks for all of your hard work!! Angela E

Excellent customer service!!

Well done. Thank you again for your help and updates during the repair period:)

They did great work. I was kept informed of the progress of the repair daily. I’m please with the results and had a great experience.

Very friendly staff. Explained the entire process. my favorite part is when they sent da

Auto Craft did an excellent job on my SUV! It looks brand new! Very friendly and easy to work with. They kept me updated with the repair process the entire time. Highly recommend Auto Craft Collision!

Exceptionally nice people, good neighbors who turn something bad into a new day. They treat you with kindness and care and repair your vehicle like it was their own. Having a collision is never a good thing but meeting this team of people was my very good fortune. Thank you for caring for the repair of my vehicle and helping me all along the way.