Initial communication could have been improved. However, a follow up call to the manager cleared any questions i had.
9/5/2018
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
At the time of pick up, I noticed issues with both the quality of the paint work, along with issues with panel alignment/ fit. I brought these issues to attention, along with two chips to adjoining areas to those that were painted. One of the chips was on the leading edge of the rear driver side door. It was chipped down to bright clean metal, therefore had recently happened, most likely from someone entering/exiting the vehicle. The 3D rep had someone come out and dab paint on the chips, and assured me if I bring the vehicle back at my own convenience, he would be happy to have the fit and paint issues addressed at no charge. He told me he would make note of the concerns and plan to rectify
9/5/2018
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Ford
3D body works did an amazing job on my car. I was also pleased to hear that my car was finished sooner than expected. The woman that checked my car out and took my payment took the time to explain all the work that was done and how to read my bill. I was not expecting such transparency but was grateful for it.
9/4/2018
Claire M. VERIFIED CUSTOMER
Vehicle Make : Kia
Your staff was very friendly and courteous. I felt welcome and had confidence that my car would be in good hands.
9/4/2018
Sue M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly and polite and I like having the text updates.
9/2/2018
Michele M. VERIFIED CUSTOMER
Vehicle Make : Ford
So glad to have my car back and to be open on a Saturday for pickup made things so much easier.
9/1/2018
Jessica D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything went smoothly with the repair and communication was excellent. Repairs finished ahead of schedule and the car looks great. The entire team did a great job and I would definitely recommend 3D to anyone looking for car repairs.
9/1/2018
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I have not been so lucky with my 2016 Mazda 6, fortunately I was able to work with Fred from 3D Auto Body on two separate occasions and he was great!
He was friendly, professional, knowledgeable about my vehicle from start to finish.
Thanks ,
Barbara Lewis
****-****-xxxx
9/1/2018
Frank T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very well done.
9/1/2018
Eric W. VERIFIED CUSTOMER
Vehicle Make : Ford
I could not be happier with the work and repairs but into fix my truck
8/31/2018
Jack S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you all for your professionalism, attention to detail and kindness. Your efforts made a bad situation effortless and satisfying.
8/31/2018
Edward P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional.
8/31/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
ADAM AND HIS CREW WERE AWESOME
8/31/2018
Malcolm L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for a job well done. I appreciated the professionalism and kindness at a very stressful time!!!
Aileen Lane
8/31/2018
Henry C. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than expected for a minor repair.
8/30/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought the entire front bumper should have been replaced. It was pointed out to me during the drop off.
8/30/2018
Diane P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was not told upfront that it could take a week to complete the work on my car. Once I knew, I was ok with it, but not happy.
I received texts informing me of the status and Friday morning I received a text that my car was on track to be picked up at 5. I called when I was on my way & learned that my car was not ready. I was told it probably would be ready on Monday around noon. I heard nothing until I called around 2 on Monday to find out if I could pick it up. That's when I learned it was still not ready.
I did not remove items from my car, but while it was at 3D someone there helped himself to several dollars worth of quarters.
As far as the body work is concerned, it appears that 3D did a good job.
8/30/2018
Lindsay F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was handled efficiently and the process was as painless as possible. The staff at 3D bodyworks are kind, patient and very friendly. I was kept up to date throughout the process and everything was finished on time.