Everything went very smoothly, especially with communication.
The only thing I'd recommend is working more closely with clients to reduce or eliminate the deductible. I have worked with other reputable organizations on my deductible and we worked something out. On inquiry at 3D, however, I was told summararily that, "......we don't do that...."
Folks, remember, this is the United States of America ????????, anything is possible. You may be losing some customers because of lack of financial creativity.
11/25/2021
Vicky C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was professional, pleasant and helpful!
11/21/2021
Susan F. VERIFIED CUSTOMER
Vehicle Make : Subaru
I did give a phone call, to express my appreciation for a job well done.
Not only did you do an excellent job replacing my broken mirror and matching paint perfectly, you cleaned my car on the inside and cleaned the outside,
Even shined the wheels!
My apologies for late response
I will definitely recommend you, if anyone needs auto repairs
11/17/2021
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent repair work & customer service. Frequent text messages were greatly appreciated, too.
11/14/2021
Barry P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service at all times.
11/14/2021
Holly R. VERIFIED CUSTOMER
Vehicle Make : Ford
was happy to be notified early of my trucks completion. i appreciated the updates during the repair process.
11/14/2021
Christine A. VERIFIED CUSTOMER
Vehicle Make : Honda
A great job was done. They kept me up to date on a regular basis
11/13/2021
Rocco D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
From the first call to the last. Betsey was very kind and kept us informed. They took care of everything from start to finish. Thank you!
11/12/2021
Edward B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Job well done !
11/12/2021
Olivia N. VERIFIED CUSTOMER
Vehicle Make : Mazda
They did a great job with my car and communications on repairs
11/1/2021
John W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks great. Thank you
10/31/2021
Maurice B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely!
10/31/2021
Betty F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am still waiting for the last part of the
repairing to be finished .
when are you going to receive the parts?I am very
appreciate you let me have my car
back earlier, I really need the car to
transport my husband between home
and his doctors office visit.
Looking forward to hearing from you.
Best,
Betty F
10/26/2021
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Ford
Betsy was helpful and friendly , she provided repair and completion updates frequently . We were satisfied with the vehicle repairs . thank you
10/25/2021
Charles C. VERIFIED CUSTOMER
Vehicle Make : Jeep
****) Shop worked to get me an earlier appointment
2) Shop kept me regularly updated on the status of the repairs
3) Repairs looked great and the car was returned super clean inside and out.
10/20/2021
Marie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
People at 3D were pleasant and did good job on my car.
10/6/2021
Ann B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional. Thank you
10/3/2021
Paul S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Friendly workers. Efficient repair. Looks great.
10/2/2021
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a great Job! Thank you
10/2/2021
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a good job. There were lots of text updates on the progress which was interesting. Shows that you have defined processes and tracking. So all good. Thanks