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Real Reviews from VERIFIED CUSTOMERS
TRAVIS G. VERIFIED CUSTOMER
Vehicle Make : MERCURY
I love your work because you keep me updated on what is going on with my and and your friendly service!
8/23/2019
CINDY T. VERIFIED CUSTOMER
Vehicle Make : FORD
My truck had hail damage was brought to Collision Works from past experiences. This time has been a nightmare. The hood had hail damage in one spot hail had hit and put a screw through the hood they had to repaint and fix the hood. I dropped it off on the 29th with a appointment when it was finally completed on the 21st of August the hood still had the hole in it and there where bubbles and a couple pencil tip size spots that you could see the silver aluminum hood. It was decided I would leave it a new hood would be ordered and my hood replaced. I picked up my truck tonight and I don’t believe the hood was changed out as there are still pencil tip sized spots with the aluminum hood shining through to be seen by the naked eye. Not happy with the repair will never go back I don’t like being lied to. CINDY T
8/23/2019
CARRIE M. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Thanks for all the repairs and keeping me updated through the process.
8/23/2019
MARY C. VERIFIED CUSTOMER
Vehicle Make : FORD
It took 2 weeks to complete instead of the estimated **** week. I'm grateful that the person who hit me had good insurance. I sure wouldn't have paid ****,600 to fix a dented bumper. But it looks good as new and the staff was pleasant. And I really appreciated the updates via text messaging.
8/23/2019
MEGAN C. VERIFIED CUSTOMER
Vehicle Make : FORD
Heath was very nice and easy to work with. Loved having the updates sent via text. Car looks amazing. I’d recommend others take their cars there. Thank you!
8/22/2019
SYLVIA A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Be sure and tell the client when the car is being moved to a different location other than that everything else was fine. No need to contact us thank you
8/22/2019
MYRANDA G. VERIFIED CUSTOMER
Vehicle Make : DODGE
I would like to say that the CW team took care of me very well. I had originally taken my car to the dealership I purchased from, in order to get the repairs completed and after over a week, Dodge hadn't even looked at it. So I looked around and was VERY impressed with the reviews from people on CW. After I called and set up the tow, the process started as soon as it was received at your shop. My middle-woman was AMAZING- her name is Amanda. She was on the phone with me a lot during the time it was in your shop and made me feel at ease that the time was not being wasted and getting me back in my car was most important. THANK YOU COLLISION WORKS!!!
8/22/2019
Ann W. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
The repair was fine. Customer communication from all levels was TERRIBLE!! I was told it would take 3 days, it took 2 weeks, and they didn’t even finish the entire project we requested. Which again was never communicated. We were highly dissatisfied!
8/22/2019
Mark E. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The staff there made the whole experience very easy. The repair looks great and was done without having to paint the fender. Awesome job!
8/21/2019
CRISTAL B. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
Nothing worked after I brought it home my entire electrical system has been compromised! I can’t get the top left in my car, the doors won’t lock when I took it in the windows rolled down and the mirrors were in justable but that’s not the case anymore am I happy absolutely not! Having the car towed back tomorrow also the lights flash on and off at night when you’re driving.
8/21/2019
PATRICIA K. VERIFIED CUSTOMER
Vehicle Make : JEEP
My paint is already peeling and the bumper was not put back on properly so now it's hanging off I only had it back a few days not happy at all
8/21/2019
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : FORD
Kepy me up to date with what stage the repairs were in. The work done qas quality work. Looked beautiful. Cant even tell that work was done.
8/21/2019
Darla M. VERIFIED CUSTOMER
Vehicle Make : KIA
I would bring my car back if som9 else happened to it. I want to thank all of you for the wonderful job well done
8/21/2019
Luz L. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I am very satisfied with the service and curtesy I was provided with at collision works. I would highly recommend them.
8/21/2019
Janet R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Kimberly was GREAT to work with!
8/21/2019
HANNAH B. VERIFIED CUSTOMER
Vehicle Make : FORD
The body work was great. No issues there. But I did expect a full detail inside and out. The inside of my mustang has a grey/black dust on EVERYTHING, and I was not happy about it.
8/20/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : FORD
Outstanding customer relations. Great work, and completed in a timely fashion. No hassel and no regrets for using this company... Thanks guys
8/20/2019
LINDA T. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Greatly appreciated the text message updates! Quick Friendly customer service!! Would recommend ccllision works
8/20/2019
SARA B. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I was amazed at the high level of customer service and dedication to excellence from Sam at the front desk to David, Airen and James and others who repaired my car to “like-new!” I walked through the repair garage the first day my car was brought in and thought “this place is unique; it’s so clean and organized that I’m confident my car will be well cared for!” I’m going to pass along my experience to my State Farm agent and all my friends. I couldn’t have taken my car to a better place. Your level of communication is awesome. Thank you so much. SARA B
8/20/2019
Virginia W. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Employees were great from the estimate to the finished repair work.
8/20/2019