Communication wasn't real clear about when the truck would be done. They emailed Tuesday evening saying i would get the truck back on Wednesday. But didnt get it back until Monday morning
11/26/2019
ISIDRO S. VERIFIED CUSTOMER
Vehicle Make : MAZDA
I am very happy with the professional workmanship of collion works. Thanks
11/26/2019
Rachel M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Matthew told me the paint on my back passenger door would be touched up as a complimentary service by your company. None of this was done. I'm dissapointed. It's a bit frustrating to pay so much money out of pocket and not have the job completed.
11/26/2019
ROBERT L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
When we brought the car in we were given a completion date of Nov. 14 or 15. The car wasn't ready until a full week later on Nov. 22. The wrong headlight was ordered and waiting on the right headlight pushed back the completion date. I understand this work is difficult and time-consuming. I know the repairs don't always go as planned, but a few more updates along the way would have been appreciated. I called on several occasions and I was told I would receive a call back. Most of the time, I did not receive a call back. It was slightly frustrating to try to get an accurate idea of when the care would be ready. The work was done well, the car looks good. Again, I know this is not an easy process. A little more communication would have been appreciated. Thanks!
11/25/2019
Teresa W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great experience! Would highly recommend!! Cayleigh wooten handled my case she made sure that everything went smoothly and handled everything in a very professional, respectful and timely way. Thank you Cayleigh for all your help it was greatly apprecated!!
11/23/2019
Phillip O. VERIFIED CUSTOMER
Vehicle Make : KIA
The doors on both passenger and rear passenger. Are poor quality. They have bad flakes on the seems. The paint is not blended on the doors at all. You can actually feel the paint chips
11/23/2019
DALLAS W. VERIFIED CUSTOMER
Vehicle Make : JEEP
Great work, clean look and good, rapid service.
11/23/2019
ADELIA W. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
I'm proud how quickly it came together. I just picked up the car and so far I am happy
11/23/2019
CONNIE B. VERIFIED CUSTOMER
Vehicle Make : FORD
very professional, courteous, on time with estimated repair time Thank you very mucht
11/23/2019
LARRY C. VERIFIED CUSTOMER
Vehicle Make : BUICK
Very nice work and I really appreciated the text updates!
11/23/2019
HAILEY S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Very patient and tentative to what I needed done. Amazing staff and great experience.
11/23/2019
COURTNEY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Awesome job, everyone was nice and helpful. Only body shop I will use from now on.
11/23/2019
Gerald P. VERIFIED CUSTOMER
Vehicle Make : DODGE
I am very pleased with my experience at Collision Works. The team was very polite and knowledgeable. My truck looked great after the repairs. If I ever need your services again (hoping not) I won't hesitate to bring my vehicle to Collision Works!
11/22/2019
KENNETH G. VERIFIED CUSTOMER
Vehicle Make : FORD
Quick easy great work warranty
11/22/2019
Julia K. VERIFIED CUSTOMER
Vehicle Make : PONTIAC
The piece above the rear wheels is loose.
11/22/2019
Bjorn F. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Collision Works did a fantastic job repairing my car. They were very professional, nice and made the whole process easy and painless. I would definitely recommend them to anyone needing car repair.
11/22/2019
KENNETH C. VERIFIED CUSTOMER
Vehicle Make : FORD
Always answered my questions. Hopefully never use them again but would if needed.
11/22/2019
Tiara G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Scratches om door handle that were not previously there. Will be there to dispute.
11/22/2019
Dexter S. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Melanie was assigned to me and quickly handled my claim. My car was done right and looks like a brand new car again. Thank you Melanie, thank you collision works.