The Collision Works team was very professionally and helpful in getting my car fixed. The headlights I had installed are still having issues, and I would love if someone reached out about that so we can get that fixed too. -Brandon ****-****-xxxx
12/4/2019
Russell C. VERIFIED CUSTOMER
Vehicle Make : DODGE
great staff,repair was done quick and did a wonderful job!
12/4/2019
Gary H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great team
12/4/2019
Richard H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I picked up my car on 11-22 and the bumper was wrong color. Guys at shop told me I was mistaken and that it was previously dirty. Even tried to show me pictures that to me made my case that car was wrong color and they argued it was correct. Finally they looked at a car same color as mine and only then did they admit mistake. Been waiting on replacement. Got a text today noting I picked up my car today. I thought maybe they had replacement bumper. This friday will represent two weeks since I picked up car and still waiting. Meanwhile rental car company is calling me and making me call insurance company to get the two additional days approved from insurance. This is not my job. I called anyway, but they called me again today. Again, the fact that your shop took two extra days is between you and the rental company and the insurance company paying for damages. I was supposed to drop off car and pick it up when it was done. In addition to all of this, I will have to take my car in a second time and invest more time to get it repaired right.
12/4/2019
MATHEW W. VERIFIED CUSTOMER
Vehicle Make : FORD
Great work, great communication and updates. Very satisfied
12/3/2019
PAMELA C. VERIFIED CUSTOMER
Vehicle Make : KIA
The staff was friendly. But I think one should always under promise and over deliver. The part was ordered from Kia and did not come in a timely manner. So the completion was delayed for us by over a week. While it was not the fault of Collision Works, I would have appreciated a call informing me instead of canned texts saying it was on time -- I had to call them to get more information.
12/3/2019
Amanda W. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Thanks for everything the team did for my car. I will recommend Collision Works to other's
12/3/2019
Ricky R. VERIFIED CUSTOMER
Vehicle Make : FORD
My car look better than when I took it off the dealership new
12/3/2019
FRED S. VERIFIED CUSTOMER
Vehicle Make : FORD
I'll need to bring it in for you folks to align the new headlight. It is a bit out of alignment. The rest of the repair is must satisfactory. Thanks.
FRED S
12/1/2019
ALBERT G. VERIFIED CUSTOMER
Vehicle Make : ACURA
Beautiful work
12/1/2019
Ronnie R. VERIFIED CUSTOMER
Vehicle Make : KIA
Job well done
11/30/2019
WILLIE S. VERIFIED CUSTOMER
Vehicle Make : FORD
They're professional in Curtis at all time
11/30/2019
IAN H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Looks like brand new. Thanks
11/30/2019
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service.
11/30/2019
KAREN L. VERIFIED CUSTOMER
Vehicle Make : FORD
Everyone I dealt with was professional and willing to help in any way possible. Great experience.
11/30/2019
Lawton P. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Vehicle looks great!
11/28/2019
Mike T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jordan was awesome and the vehicle looks great!
11/28/2019
**** D. VERIFIED CUSTOMER
Vehicle Make : KIA
Was really happy with the work and the time it took to finish my car. Everyone was great. I would use collision works again
11/28/2019
CINDY K. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everyone that I had contact with at Collision Works was pleasant, friendly and very helpful and they did an excellent job on my car!
11/27/2019
ALISON D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
No one available on the evening to look at or discuss work completed when there to pick up. While driving down the road a plastic piece flew off and I had to stop to retrieve it and snap it back into place. When in light I have noticed what appears to be clear coat overspray on areas that were not worked on, both glass and other painted areas. Also note the car was left dusty inside which included handprints. This was on top of zero communication from the shop about was work was being done, even after multiple calls and emails. As a customer I am disappointed with the experience and as an employee of Farmers Insurance I am concerned that this location is one of our preferred vendors. I will definitely be sharing this experience.