My estimate indicated the repairs will take two days. My car was in the shop over a week. Apparently the wrong parts were shipped – at least that’s the explanation I was told. But I had to call and ask when my car was going to be ready. No one from the shop communicated with me. Also, repairs were made without my input. The driver side window was replaced with a far inferior window, not a Honda window. This will greatly decrease the resale value of my car. I am NOT happy. I should have been asked if I wanted the cheaper window or a true Honda window. Now I have a glare on my side mirror due to the cheap window. It’s HORRIBLE.
4/3/2020
Gina M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice people . They repaired my car quickly
4/3/2020
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the communication throughout the whole
Process.
4/3/2020
Lee H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
4/2/2020
Lue J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for being so complete, thorough and professional.
4/1/2020
Toan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and delivered on schedule!
4/1/2020
Kathleen P. VERIFIED CUSTOMER
Vehicle Make : Ford
FAST AND COURTEOUS SERVICE AND REGULAR UPDATES ARE HELPFUL.
3/31/2020
Michael H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did great work and was done fast.
3/31/2020
David A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for communicating through all the steps and doing a great job with my car.
3/31/2020
Adam M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job job and very pleased with the overall work and how clean my car was after it he work was finished. Erin did an awesome job!!
3/30/2020
Tom B. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were satisfied with work. Was a snag but was taken care of.
3/28/2020
Mitch V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love going to Collision Works...always satisfied with the work done...and if there is something I'm not happy about; they are quick to get it back in the shop and fix the issue. Also, Tony is awesome!!
He always makes sure I'm happy!
3/28/2020
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Coldplay's survey
3/28/2020
Trisha W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you.
3/27/2020
Alex C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are very satisfied with the work done on our Hyundai. Mr Gaines was great keeping us informed of all work that was going on. And any time we felt like we needed to talk to him he came to the phone and talked to us. If I need help again I will come back to this shop.
3/27/2020
Joni W. VERIFIED CUSTOMER
Vehicle Make : Honda
Joshua was totally awesome! Would highly recommend you guys!
3/26/2020
Lujeania C. VERIFIED CUSTOMER
Vehicle Make : Buick
They were fast. Professional and kept you informed with what was going on.
3/25/2020
Vicente V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good
3/25/2020
Peter R. VERIFIED CUSTOMER
Vehicle Make : Jeep
It seems as though the battery has no charge. Car barely turns over at times. I would like for the battery to be replaced
3/22/2020
James W. VERIFIED CUSTOMER
Vehicle Make : GMC
Quality of work was great. Took all of the hassle of dealing with the insurance company out of it. Also made it available to leave rental there at the shop.