From Karen calling to let me know where to take the car to how someone from Geico would meet me there and how the process worked, everyone was very professional and friendly. Crystal met us and then she and Philip walked around the car with me as they made notes on the damage. The young man from Enterprise was also very help in having our rental ready for us. Brittany also was pleasant as she checked us out and went over the warranty with me.
Each and everyone in the office could not have made my experience any better!
11/9/2017
Jeremy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly and faster than expectations
11/9/2017
Rose M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything seems to be just fine at this time. If any problem should come up my attention, I will let you know. Thank you for your timely repair!
11/8/2017
Bryan R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you for going above and beyond to take care of my car
11/7/2017
Greg H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional experience.
11/7/2017
L. G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Quick turn-around, kind staff
11/7/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done quickly and Collision Works communicated with me during the whole process.
11/6/2017
Natasha P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Still has smudges, on an area that was suppose to be repaired. And it needs a wheel alignment now as it pulls to the right while driving. You would think those things would be checked before I got my car back.
As far as customer service they were amazing. I’m just upset that now I have to figure out time to go back up there and get this taken care of. Which I like over an hour from the shop.
11/4/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Super Job!!!
11/4/2017
Candace E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and quality of work!
11/4/2017
John W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job, incredibly courteous. Only concern is when I picked up my vehicle there were two new employees, Hugh turnover is always a concern, makes one wonder about the stability of the location.
That aside, the two new employees were incredibly cheerful and happy, and they were a pleasant addition to the crew and experience!
11/4/2017
Cherry N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was a little sloppy the first time. Three days later the 2nd time with a little more work while we waiting around 30+ minutes was better.
11/3/2017
Regina T. VERIFIED CUSTOMER
Vehicle Make : Nissan
You made the entire process easy!!!!!! I appreaciate that. I loved that Gieco eas on site and that you worked with Enterprise to have the tental brought to collision eorks. THANK YOU!
11/3/2017
Briana W. VERIFIED CUSTOMER
Vehicle Make : Nissan
At drop off I inquired about fixing some scratches and scuffs on our car not related to the accident. I asked about getting an estimate so we could just pay that out of pocket. The employee looked at the areas of concern and said that Collision Works would fix those areas at no charge ( just throw those in). None of those areas were touched when we came to pick it up!! I was very unhappy about that and the amount of time it took for repairs.
11/3/2017
Booth.steve Booth,debra. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It’s nice having my insurance company co work togeather with CW to get my car
Fixed. Also liked the texting you guys do on updating me on the stages my car
Is in while being repaired. Thanks again
11/2/2017
Larry P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys are great, my car looks great and was finished in no time at all. I felt like I was in good hands from the beginning. Hope I don't have to, but if I do need any repairs in the future, I will definitely be taking my vehicle to Collision Works. Thank you
11/2/2017
Rashele S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work!
11/2/2017
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick work, but thurough
11/1/2017
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Buick
I had the best experience with Collision Works of Broken Arrow. The text messages I received daily was wonderful, I never had to wonder about what stage the repair process was in and I got my car back right on the estimated time I was told. My car looked great and rode like new. I am beyond pleased with my experience and I’m soooo happy that I trusted them to work on my car. Thank you so very much.