Some how during the repair of my vehicle the Ford MyKey function got turned on and now I can’t turn the volume of my radio up past a certain amount or go over 80mph. However to turn it off you need a second key to do it which I only have one. So I’m majorly annoyed. The repairs are perfectly fine other than that.
12/7/2017
Caley G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very easy to work with. Repair was done in under 36 hours (rear bumper replaced) and they communicated with me every step of the way. The transition with the rental and repair shop was so easy. Thank you for the streamlined experience!
12/7/2017
Jim K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very satisfied.
12/6/2017
Nyree W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I will be recommending you guys to family and friends. We did an excellent job on my vehicle. Thanks again
12/6/2017
Robert G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car repair looks great, however the communication is the process was poor. We brought the car in on a Monday morning and were told it would be done Friday afternoon. We hadn’t heard any updates so we called Thursday afternoon. Said it would be ready Friday. Called Friday afternoon and they said the car was not ready. It would be ready Monday. Monday afternoon came still no contact from you so we called. Car not ready. That’s when we were told a sprayer had gone out the previous week. Finally got the car on Tuesday afternoon. Your company has this texting system. Why do you not use it to update your customers? Poor communication / customer service is the complaint with your company.
12/6/2017
Brandi N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job the truck looked fantastic
12/5/2017
Provens.pamela Sue. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was the easiest thing I’ve ever done! You and your staff are professional and so nice to the customers. I’ll definitely refer you to all my friends!
12/5/2017
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate that I was ready early. The car is ilder and paint difficult to match... They explained that up front and did their best.
12/4/2017
Kirk H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very friendly fast quality work.
12/4/2017
Dora H. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a great job
12/3/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It appears to me this group is well organized.
I liked the emails updating the cust. on status of repairs.
12/2/2017
Mary M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great
12/2/2017
Desire B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for taking care of my car! It returned to me with the inside completely brand new basically and the outside looking as perfect as the day I first drove my car! There was no evidence left of any damage done and you guys got the car done a week earlier, which always is a wonderful surprise! Thank you for your hard work!
12/2/2017
Elmo M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I could not have had my vehicle taken to a better body shop as they are top notch. Very helpful and kept me informed.
12/2/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the quality of the repair on my van. I’m picky about craftsmen doing a good job and Collision Works even exceeded my expectations! Good job!!
12/2/2017
Jericho B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff at Collision Works was extremely nice and professional. I appreciated the text updates about the progress of my car and the work was completed a day before the estimated time. My car was returned with damages fixed and cleaner than when I dropped it off, how awesome! Great job, y'all!
12/1/2017
Karen O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff and crew make car repair a pleasant experience
12/1/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
12/1/2017
Matt W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You all made a difficult situation very easy! Thanks for the great service!
12/1/2017
Becky B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything did not go as planned but seldom does! Jerry went out of his way to make sure I was taken care of, so I was happy.