Everyone was very professional and kind. Being able to pick my rental car up from the shop was very convenient and removed a lot of hassle.
Heather kept me informed on the progress and my vehicle was even completed a week early. I would recommend Collision Works and have to others.
6/16/2018
Calvin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It looks great. Thanks for the work you guys did.
6/16/2018
Danessa S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The communication was awesome. Fast service friendly staff
6/15/2018
Jacob J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for keeping me updated at all times!
6/13/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
6/13/2018
Tonja K. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair was fine. I had a remote to old radio taken (stolen) out of my car. Called to report the following day and Kristin made me feel as if she didnt think it was a big deal for her since none of their staff would steal. It was there at drop but not when car picked up. She stated she would report to her manager today (Monday 6/11/18) & then I would get a call. No call.
Tonja K
6/12/2018
Don F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional work my car looks great.
6/11/2018
Jaime E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very impressed on how quick my repairs were completed!
6/11/2018
Charles R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great people doing a great job. I have thing against surveys like this because they are one sided - no rewards for folks for doing 100's great job that can be offset by just one negative survey from that well known critic no one has ever pleased. Management & HR folks would do better job if it off its **** and got to know its own people instead relying on "surveys".
6/10/2018
Maurissa J. VERIFIED CUSTOMER
Vehicle Make : Honda
I had taken my car to get an estimate on a saturday, and decided on the next monday that i would take my car to collision works to have it fixed. My plan was to be out of town for the week of memorial day, and i had asked previously if i dropped my car off on the friday before would it be ready for the me the monday a week after. I had been assured that my car would be ready as long as i called to advise that i actually would be following that plan. I had been told that if i called to ensure that i was going to repair my car, that cw would purchase the parts needed and my car would be ready by the time i was back from my trip.
I called cw on monday, and dropped my car off on friday. I got an email on either the Tuesday or wednesday following saying that parts had been bought; 4 to 5 days following when i dropped off my car. I called on the friday before i was supposed to pick up my car, and cw was still waiting on parts. I was then told my car would be ready a week later on June 8th.
I dont have a second car or someone who can drive me to and from work every day. I rented a car. I am out $322 on top of my insurance deductible. I went through all the planning in the beginning to try to avoid that extra cost.
The people working there were very helpful, but i wish they had been upfront about the timeline. I would have planned for things a little differently.
6/10/2018
Laurie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I highly recommend to anyone that asks.
6/10/2018
Miranda C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very polite they kept me up to date on all progress it was a great experience. I have already referred my mom and I'll refer more people
6/10/2018
Rick K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looking at the headlights, we wish that the drivers side one would've been polished to match the one replaced on the passenger's side.
Thank you!!!
6/10/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work that was done was good . I was disappointed in the detailing. I have had work done before at another shop and they made the whole car look as good as the place they repaired.
6/9/2018
Lakita B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I dealt with was great! Thanks for fixing my door! Collision Works Is AWESOME!
6/9/2018
Kristin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Perfect experience from beginning to end. Very kind and helpful! James Cornell went above and beyond for my vehicle repair. Will recommend! Thank you!
6/9/2018
Carol S. VERIFIED CUSTOMER
Vehicle Make : Ford
Our truck looked great, there were no problems with appearance, it was professional work. I would definitely rec Collison works to friends & fam
6/9/2018
Emma S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job extremely satisfied
6/9/2018
Harold B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fully satisfied with repairs. Finished ahead of of schedule. Would highly recommend to family and friends.