**** O'Guinn was terrific and kept me up to date with all the repairs to my vehicle. Everything was done a head of schedule and done perfect. Very satisfied.
7/25/2017
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very informative
7/24/2017
****P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
very satisfied with car nice job
7/22/2017
Mai-anh L. VERIFIED CUSTOMER
Vehicle Make : Honda
Just dropped it off, they took care of everything .they called me to p/u and that was it .SASTIFACTION ????
7/22/2017
Rita R. VERIFIED CUSTOMER
Vehicle Make : Nissan
As far as I am concerned, Car Guys are the BEST!I had a wonderful (although tramatic accident out of state)experience from the moment I came to the service office. The staff was wonderful. I think Chris went above and beyond very courteous and upbeat. There wasn't a day that I didn't get a friendly e-mail with information on the on-going repairs. Chris was wonderful.I'd give him an 100% on a scorecard.
I would also like to thank those who did such a
wonderful and beautiful job with the repairs. It looked exactly like it did when I drove to out of the showroom 8 months ago. I would and WILL recommend Car Guys to anyone that I meet that needs your help now or in the future.
You Guys are the GREATEST!!! Rita Luciano
7/22/2017
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Honda
top notch service from start to finish
7/22/2017
Carrie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dave, Megan and the rest of the team at car guys was great. Def will recommend them to family and friends. Fast, professional and friendly. Thank you.
7/22/2017
Devon N. VERIFIED CUSTOMER
Vehicle Make : Kia
I worked with Justin the entire time my car was being fixed. He was so diligent about calling me to update me on how the repair was going and was even able to work the most amazing miracle by finishing my car almost a week early so I could go on vacation without having to buy a rental. When I went to pick up my car, it was immaculately detailed inside and out. It was like a brand new car again! I had such a wonderful experience with Justin and the staff at Car Guys. The customer service is exceptional and my car looks brand new. I will definitely recommend this shop to anyone!
7/22/2017
Martin T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job, great customer service. Thanks to my he entire staff.
7/22/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
The job was done in a timely fashion,the workmanship was excellent,dealing with Dartell & Joe made the whole procedure a great experience and would highly recommend the car guys to my family and friends, thanks again guys,Tom Maksymkow
7/22/2017
Metro N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Perfect job!
7/22/2017
Jerry J. VERIFIED CUSTOMER
Vehicle Make : Kia
Friendly staff, knowledgeable and fast!
7/21/2017
Pamela J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would definitely use Car Guys again and would also recommend to anyone that has a car that is in need of body work.
The whole procedure from the initial
visit for an estimate to picking the car up
when the repair was completed was stress
free. Car Guys also arranged for the pick up
and return of my rental car. I was also very pleased
with the work they performed on the car. Thank you
for making this a pleasant experience.
7/21/2017
Dustin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service. Very helpful and informative. Every person we talked to was polite and personable. My car was fixed in a timely manner.
7/21/2017
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mistakes were made and things were rushed which resulted in an unpleasant experience, but never have I ever experienced such incredible customer service once the company was made aware of the problems. Mike, the manager of the Ocala East shop, excels in customer service and made a bad experience into a positive, as well into a learning opportunity for his staff. John, the service writer, was also sincere in his apologies and owed up to his mistakes which more than made up for the frustration I felt the day prior. Thank you also to Bob and Mr. Mitchell for your calls. That said a lot for the care the company puts into taking care of its customers. Thank you.
7/21/2017
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Honda
Truck looks great
7/21/2017
Donald F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mike was fatefully current with status. He gets a 10 in my book.
7/21/2017
Howard H. VERIFIED CUSTOMER
Vehicle Make : Kia
U guys did a lovely job thank u
7/21/2017
Bill D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very satisfied with the entire experience .
The work wa performed well, the vehicle
was returned clean both in side and out.
I would recommend your company.
7/21/2017
Melanie B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Picked up car with dead battery, no radio and security lockout.